AmeriGas Propane

Janie S 

on BBB

2 years ago

Worst company I have dealt with they just keep passing the buck and never take care customer complaints. 

Fred N 

on BBB

2 years ago

Stay away from Amerigas at all cost. Buy up small suppliers that were easy to deal with. Sent customer service overseas (Philippines) . Not easy to work with or understand. Promise of comparative pricing does not exist after first year. Price in now double the price of remaining local suppliers. 

Kyle W 

on BBB

2 years ago

Amerigas is a rip off who treats customers with no respect. I got all the bills to back up my claim. End of November I had a gas leak in my tank it wasn’t caught tell January by me when I noticed they filled it twice with in a month costing me over $1000 dollars. I confronted them about the issue the best they could do is give me a few bucks off and then raise my lp bill to 3.79 gal to make up for it. My lease was coming due in April which was around $279 dollars to renew. So I called them and switched lp companies to an hon... read more

Tammy R 

on BBB

2 years ago

I am being harassed by Amerigas after payment was made demanding payment. I have given them confirmation number and date paid multiple times and they are too stupid to get it right!!! Pathetic way to run a business, I thank God that I keep records!! Maybe Amerigas should hire me to keep their records straight!! 

Michele R 

on BBB

2 years ago

Hands Down THE WORST CUSTOMER SERVICE EVER!!! We have had a 30-gallon tank since 2015. It has been a problem from the beginning. The gauge stopped working, and we were getting billed for deliveries that we did not approve of. So why did we continue on??? Because of a wonderful employee "Misty" and then later an understanding General Manager "Mark". These two employees located in Daytona Beach Florida worked with us and we allowed the shenanigans to go on. Because of these two employees we stayed with the company. The tank wa... read more

Bruce R 

on BBB

2 years ago

They are terrible as a company that you have to rely on during the winter! They have now initiated a tank rental of $ 230 for the year, and my tank was so rusted I find it hard to believe somebody would charge for something that looked that bad. I always asked them if I was getting their best price and they assured me I was. Last year when I filled up they charged me $ 4.145 per gallon and this was before bad weather. My total was around $ 1600. I used some electric heaters so I wouldn't have to fill up again. So I had a fri... read more

Cathy H 

on BBB

2 years ago

If this could be zero stars it would be. Amerigas is awful to deal with. I have an empty propane tank that I have been trying to get them to pick up for over 3 months. I have made numerous calls to them explaining that it is a hazard for my grandchildren to have this tank sitting in the yard. Their customer service reps seem to understand the situation, but it never goes further than my phone call. I have been told that they will expedite the removal, but the tank still sits by my driveway. I am more than frustrated! I want ... read more

Jesse W 

on BBB

2 years ago

Made the mistake of using them once. Keep trying to charge me for a $319.99 fee that they said was waived (in writing). Months later after many calls to their customer non-service department and a credit card charge-back, they still haven't fixed and continue to bill. 

Robert S 

on BBB

2 years ago

Tired of the horrible customer service they have provided. I am trying to get them to pick up their tank as I have switched providers and was denied. The tank is in my yard and they're still trying to bill me for a service I do not want and cannot get rid of.