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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company to ever do business with! Don't waste your time they will do nothing for you but rip you off! Charge you unnecessary fees and won't give you a customer service person to talk to that speaks english!
Amerigas customer service is horrible. I had a ******************** leak that they were unable to detect. They did not try to help restore our propane service in a timely manner.
Horrible. They are clueless and unwilling to entertain the need of the customer. Plus, after doing rate shopping, their rate per gallon is super high. Ditching Amerigas fast. Too bad I didn't do so a year ago.
Worst company to work with, I can only ever talk to a 3rd party who barley understands me. Overcharged and charged incorrectly again and again.
Absolute worst customer service ever. Their phone numbers direct you to a call center in ***** and are less than helpful. I finally got a number to a a corporate office and reached a receptionist in the ** where they told me I would receive a call back and never did. I have had their service for 10+ yrs and am on a plan where they come and top off my tank every month (to avoid a huge bill for filling the whole tank), my bill is generally $10-$30. My last bill was $700....in a period where I used ZERO gas since the previous b... read more
The absolute worst customer service!!! I can never get through to anyone, request delivery and service and it says my delivery was canceled. When they do show up they dont call and then cancel delivery due to no one being home!!! Absolutely infuriating to say the least.
We paid for propane on 11/22 with a delivery window for 12/29-12/2. Its now the end of day and after calling for 3 days we have yet to receive propane. Ive been hung up on and promised delivery for the dates to continuously be pushed back. Its ************************************************ the home and we heat our home with gas. Ive alerted them several times about children being in the home and still no delivery. We are using space heaters which is causing our electric bill to increase tremendously. We paid for a service ... read more
I was told they would send someone out to deliver gas and provide a routine leak check on Nov *****. Someone surprise showed up Nov 22nd to deliver gas, but no one did a leak check. Then by Nov 29, I called to say no one had come out yet for the leak check. So they sent someone out that day. He did the leak check, but then said I needed a new pilot light since mine was bent and not working. He said "years ago I could just order the part and deliver it in a week. But now it's just too much hassle and I don't recommend Ameriga... read more
I am a propane customer of ********************** and we own two homes. So the service address is different than the billing address. MY auto-bill pay failed one month because we had moved and the billing address no longer matched my credit card. I tried to fix this but the Amerigas self-serve website is a mess and I am unable to change my billing address. I tried to do this by phone -- took forever and the *** could not figure out how to change it either. I have sent three email messages asking them to change the billing ad... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,142 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.