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AmeriGas Propane
- Propane
- Warrenton, VA
About this business
Location details
8356 Meetze Rd, Warrenton, VA, 20187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STAY AWAY from AMERIGAS !!!! Their customer service is horrible. I rented a ********** tank from the company and the first tank that was sent had a leaky valve and gauge. I called Amerigas and someone came out and told me to use the rest of the gas and so he could repair the valve. When I used the remaining, they came out repaired the valve refilled the tank. I noticed I could still smell propane and he said its probably lingering becuase he was working on the valve. After a couple days I went back out and could smell gas. I... read more
They charge a fee for everything. Fees for dispatching a truck, a call in fee, pick up fee and customer service is a joke. You can no longer call your local office and talk to someone, all customer service is centralized at call centers where English is obviously a second language for most operators. So be prepared to overpay and wait on hold for hours to talk to someone you cant understand.
Still sending me bills and ******* a credit union after me... The are still trying to bill me for storing their tank for over 2 years. I left a review and finally did get them to pick up the tank that I had left messages and spoke to them with no results. They called me and said they would take care of the ***** **** but that did not happen... I will see if this one gets any results.
AmeriGas is the worst! Although there pricing is decent, there service is horrible! You get what you pay for. First of all there **************** oversees is a complete nightmare! You can't get clear answers and nothing resolved. Prior to getting propane delivered I have to pay upfront. I paid my delivery the nthe propane was delivered late as usual and then several weeks later I am told I have a balance due for the same exact amount of $344.96 which I already paid for the recent delivery. The **************** *** was rude a... read more
Nothing but liars!!!!! This company is a joke, they sure dont care to lie to you either.
I have been a customer of ********************** for ** years, the company was originally *********** and was bought out by Amerigas. *********** was a good company. I am not sure why we stayed with them so long it just was easier than looking for a tank. But we probably paid for that tank several times over in the amount of tank rental we paid. We had a leak once and they tried to charge me for fixing THEIR tank. I had to fight that charge. **************** is outsourced to foreign countries. When you call you have to hold ... read more
Recently, we had Amerigas Propane come pick up their propane tank because 1) we werent using the fireplace anymore because it was too expensive and 2)every time I ordered gas it took them 2-3 weeks to get it to us. I didnt want to be charged over and over for a tank rental that we werent using so I asked for them to come get it. Apparently they charged us a fee to come get it and I was aware of that. The fee included $199 for the pick up and $99 for the dispatch fee, and because I was unaware of this they charged me $36 for ... read more
Absolutely terrible service and grossly overinflated prices. I was charged for a delivery that never occurred. I talked to three different customer service representatives; all three told me the delivery was made on 9/27. I tried to no avail to explain that I was there on 9/28; the tanks were at exactly the same level as before the alleged delivery. I sent an email stating I thought the delivery person made a mistake and provided photos of the gauges to show the tanks had not been filled. The customer service **** said the b... read more
If I could give zero stars I would. After they sold the company it has been impossible to speak with local service from dispatch. They manage this from ************, ABSURD that a local UTILITY SERVICE Company has no way to contact local dispatch. ********************* only repeats like a parrot what some local dispatcher puts in the system. I am set as automatic refill, for my propane. Their automatic remote system states I still have 50% of my tank full, which is false. I've been in ZERO % for 15 days, have requested multi... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1 star rating with 1,077 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.