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AmeriGas Propane

1.1

About this business

Location details

5430 Louisiana 27, DeQuincy, LA, 70633, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,005 reviews
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Mark F's profile image
Mark F 
2 years ago

Beware of this company! Amerigas charred me $217.00 to come out and look at the tanks and did absolutely nothing. Then they charged me $139.00 to remove their tanks. Amergas also will not credit me for the 30% of propane they took when tanks were removed. Been waiting for 5 months for credit but they bill me each month with a late charge. $400.00 plus billed and not one gallon of propane received. Pricing is crazy. Amerigas wanted $4.60 a gallon for my garage, my new service charged me $245.00 a gallon. Customer service is i... read more

Michael V's profile image
Michael V 
2 years ago

I have got slow service took 6 month to get hooked up. Then the first time I ordered propane took a month for them to deliver. Now they charge $1.50 more then I would pay at the gas station. When I ask them why all they would say is that's the market price. Well that's funny because when I called when I told them I was price checking they said they go over $3.00 a gallon. So if you like to deal with crooked people try Amerigas. 

Kris W's profile image
Kris W 
2 years ago

One star is generous. We called for propane at 30% and waited & waited. Called multiple times to get delivery without success. They would schedule the appointment and not show up. We eventually ran out of propane and we had to heat water on the stove to do dishes and take baths. That was 3 months ago & we have never been able to reach anyone that is able to get someone out here. We ended up hiring another company to bring their tank out & disconnect the amerigas tank so we could have hot water. We’ve been waiting 2 months no... read more

María Cecilia T's profile image
María Cecilia T 
2 years ago

I am tired of this company. They create ghost bills. I never had service with them. When I was renovating my home I call for a quote how much will cost me to put gas as I have nothing in there no lines, etc and I want to installed tankless water heater for the showers. I ended to go with Griffin’s Oil company as they seems to be more professional and way cheaper than Ameri GAS. Now they have the nerve to send me to collections to pay a ghost bill. SMDH 

Greg A's profile image
Greg A 
2 years ago

Worst company I've dealt with terrible customer service and there's no Americans at America's just a bunch of foreigners who don't have a clue and can't understand them I'm done with their billing Dept and representatives worthless company high prices terrible customer service and support any propane company but indiangas there all indians and they will scalp you !!!!!!? 

Leslie S's profile image
Leslie S 
2 years ago

Requested in Jan 2023 to have service discontinued. Sent numerous emails, website Chat with Us and spoken with tank driver. There is no local office. Was told it would be done in next monthly cycle which was Feb 2023. Service was not discontinued. Paid Feb and Mar 2023 in good faith that service would be discontinued by end of Mar. Service has yet to be discontinued. Discuss with tank driver who kindly responded with follow up text message that my request had been submitted. I indicated I would not pay for further service. T... read more

Barbara M's profile image
Barbara M 
2 years ago

Amerigas pricing is over 30% than another local LP provider. In addition, they instituted a tank rental fee of over $150/year that was not previously charged This amounts to over $700 more per year and will likely only increase. 

Ralph S's profile image
Ralph S 
2 years ago

Amerigas bought ******** *******. When I bought my home the tank was already there. I called they delivered. When Amerigas took over they told me I had a contract on the tank I signed for Heritage. I never signed such contract and now they wont even remove the tank. And they keep adding late charges on a rental fee I told them I wasn't paying. I cancelled service from them and the tank is still here. I was told by some disgruntled former customers that I would be charged for removal and even a restocking fee. I asked for a c... read more

Craig T's profile image
Craig T 
2 years ago

0 star rating. Some over seas rep on the phone that cannot help with disposal of out dated cylinders. I have 15 cylinders that are potentially dangerous sitting in the sun and no help whatsoever from the phone tree. Lost all personal contact services and relationships in our area. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.1 star rating with 1,005 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 6:00 p.m.