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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is horrible! I have had issues for over the last year starting with propane delivery, showing up unannounced, and then when our service needed to be discontinued for several months, they disregarded messages left through their message system on their website as well as conversations I had with their customer service department. I called and cancelled my service over a week ago and they could not give me a date they would be able to pick up the tank. Today I called and they said that my service had not been cance... read more
Very poor service and extort their loyal customers. All other propane companies in my area were charging over $1.00 less per gallon. I called Amerigas and was told that if i got 4 quotes in writing from the other suppliers they would look at reducing my rates. The only discount they have is given to new customers and not the customers that have been utilizing them for over 5 years. Purchased our own tank and they tried to charge $149 for tank pick up. I stated that i would bring the tank to them but they did not want to do t... read more
Filled tank in March. Like others $$ for misc fees and $1.20 per gal higher than competitors. Asked if we could purchase tank, NO. Closed account 3/30/23. Tank has yet to be picked up so they would issue us a credit for propane in tank. Had 4 appointments, 4 no shows or calls saying they wouldn't be coming. Horrible, horrible, horrible.
This morning I called to report the hideous smell of gas in our garage as we just found out our propane is at a dangerously low amount. The fumes in the gas intensify as the gas becomes low in the tank. We asked for a fill and to check the gas line in the garage. The gentleman came out and stated his higher ups would not allow us to get a fill for whatever reason I’m assuming they don’t care if we’re at 5% and have young children to bathe and cook food for. This isn’t the first time Ameri Gas has left us high and dry as we’v... read more
I paid for a propane refill in my off the grid cabin in Orofino Idaho and have been talking to at least a dozen service people to be able to arrange giving directions to the truck driver as well as private gate information. The cabin is 20 miles and located in the woods. This has been the worst customer service system I have ever experienced because you can’t talk with the local people in Kooskia ID. I’ve been talking to some people from Puerto Rico of all places trying to find out when my empty tank will be filled. The cent... read more
After finally having a good experience with a great area representative, and having a tank installed by a very professional and customer oriented installation person, I was then Overcharged by almost $200, been calling for almost 2 months about having the money refunded and not one Customer Service Person can get this done for me?? This is ridiculous. Again, they only should have a zero, As a senior citizen I really thought I had experienced all bad behavior, but this company is the worst. Hang ups, nothing done, no call bac... read more
Had an emergency delivery made due to the valve leaking all the propane out on the tank. For an emergency delivery you pay for the propane upfront. We have been fighting them billing us for this balance for the last several months. They have now sent this to collections and still no credit for the payment made nor a credit for the propane that we lost due to their tank. Thats issue 1. The day the technician came and fixed valve and serviced tank he noted a valve by our home that needs repositioned, this was also noted by pre... read more
Worst Company ever. Even after leaving they still send bills each month for a service never used. If you have time read this. Started with Commonwealth Propane in 1992, very good company, they stopped delivering and Amerigas started. I thought they bought them out. I again set up auto payment for Amerigas. About 2018 I get a letter from Amerigas that they will no longer being delivering gas. They informed me that I don’t use enough, and the account was zero. Again, I receive a bill. I called and they said they would put a di... read more
True worst company ever, started charging double tank rental, I had my tank removed with 40 gallons of propane STILL in it for which i paid almost 5 dollars a gallon. Have not received a credit for. Still keep charging for the tank rental every month AND a late charge as well' STAY AWAY like the plague, these people are not reputable.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.