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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas is horrible. Their customer care representatives have no idea what they are talking about and never help. I feel like I've received hundreds of lies. I purchased and paid for a 500 gallon propane tank in July of 2022. I have their bill of sale that states that I paid in full. In july of 2023 they billed me AGAIN for the tank and after hundreds of calls, I still cannot get the bill resolved. Late fees keep getting added even though they say they will delete late fees while they figure it out. It is impossible to get ... read more
Scheduled an appointment for a tank pick up 3 weeks in advance and they never showed up. Who knows when they will show to pick up my tank. Website never works and called 6 times before I got through to anyone. Would not recommend this company for your propane needs.
I would give it zero stars if it was possible. Worst and most fraudulent company I've dealt with. They have shown our tank at zero percent for months and nobody calls or comes out to refill our tank. There is no local number to call. You get directed to a call center in Indonesia where the people barely speak English and don't care one bit that your tank is empty and you're freezing to death. Because nobody ever comes out to fill your tank as promised they force you into escalating your request into emergency status and then... read more
Delivery whenever they want. Got 40 gallons lp in September 2023 was charged full Delivery fee when I didn't need lp. Just did it again Dec 16 Delivered 72 gallons lp and again charged me for full delivery. Also installed a meter that they can read so they know when I need a delivery and charged me for that. I think they are keeping my tanks full so I can't switch companies. Senior Citizen widow on fixed income and they just keep ripping me off. I have had it with these people. If my tanks were empty right now I would walk a... read more
Amerigas charges you way too much for propane. I was on a locked price and auto fill plan which renewed yearly. I discovered that Amerigas charged me significantly more almost double the price of the average cost for propane in my area. I’ve had to call many times for a refill even though I was on automatic fill up. And, many times they’d come and not fill the tank. I am paying $4.99 a gallon for propane. Unlike gasoline prices, I was told by a representative that Amerigas charges their customers the national average instead... read more
I called AmeriGas to fill my two 500 gallon customer owned propane tanks they serviced these tanks for several years so I didn’t think it was going to be a problem well lo and behold they sent Karen with a clipboard out to deliver the gas and he saw that the tanks were 9‘10“ away from my building, and they have a 10 foot minimum, even though they set the tanks and serviced them for years. This was just an attempt for them to get money to move the tanks. I strongly suggest that you stay away from AmeriGas because they are goi... read more
Been dealing with AmeriGas for 39 years and they have now gone from an A rating to not rated at all. They sent me a contract in July quoting $2.59 per gallon. Just ordered gas and they wanted $3.35 per gallon because the contract "hasn't been approved". Spent over an hour (again) on the phone with a rep to get the price changed. Went through the same exact thing all last year (2022). How on earth can they send out a contract that hasn't been approved? When I asked to speak with Customer Resolutions in the U.S. I was told the... read more
Ripoff! Since purchasing out local company the prices have gone through the roof. They are atleast. 20 cents higher than the competition. DO NOT USE THIS COMPANY!
there customer service is the absolute worst. they will argue with you on the phone when they in the wrong. trying to charge my for a rental fee when I’ve had 2 deliveries. spoke with 2 different reps to have fee removed and told fee would be removed. instead when I logged into my acct I still had the fee and 2 late fees. Ive never had gas before and i bought my house and it has been absolutely horrible experience. Then put me on a silent hold and never picked back up
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.