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AmeriGas Propane
- Propane
- DeQuincy, LA
About this business
Location details
5430 Louisiana 27, DeQuincy, LA, 70633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas has screwed up again. In February 2023, they invoiced me for a tank pressure test, which I had not ordered and which they had not performed. After 3 chat sessions and 5 phone conversation totaling over 2 hours, they credited my account. Yesterday, 12/14/23, they filled my tank with 200+ gal (over $1,000) claiming that I had called and made the request. I made no such request. I am and have been on "will call" since last February. Gas heats only my pool. So far I have endured one 30 minute chat session in which I was... read more
On 12-12-23,amerigas came to our property and drained 733.8 gallons of propane out of the tank that we pd for .and removed the tank leaving us without any heat..was not even notified they were taking it..called amerigas 8 times with no results today....12 13 23.
Amerigas quoted me about $4.20 per gallon, while one of their local competitors quoted about $2.10/per gallon. The Amerigas Customer Service people couldn't explain why they were charging so much more per gallon. I decided to switch to the competitor and then Americas charged almost $300 to remove their tank. It really seems like Amerigas is trying to take advantage of people by overcharging for propane and related services.
I have four very specific complaints about my FIRST bill after installation. The phone number on our bill was wrong, the online customer support center does not allow new customers in (the company confirms they are aware of the problem). The only way we can find to resolve our issues and pay is to call in. I am currently on hold for the fourth or fifth time. We owe approximately $2000 more than anticipated for the initial installation and fill! Wish I had never responded to their mailed solicitation (to add insult to injury,... read more
AmeriGas is the worst company I as a consumer have ever experienced. Their propane price is very high (almost $4.00 per gallon compared to average of $2.7-2.9) with terrible customer services that I would NEVER recommend it to anyone. I placed my order on Nov. 30th and the payment was already made. Their delivery was not only delayed for days (from Dec. 7th to Dec. 8th, and then again from Dec. 11 to possibly Dec. 12th, as was promised tonight again by a Resolution Specialist). They were even lying by saying that they “misse... read more
Amerigas has been overcharging me for 15 years. Several months ago Amerigas delivered 100 gallons to my tank that was to be delivered to a neighbor. We have called a dozen times. I received a quote from Amerigas for 4.65 cents per gallon. Another neighbor had 100 gallons delivered to his address for 2.50 per gallon. After 15 years of Amerigas overcharging me, I obtained a quote from a local propane company for 2.50 per gallon. I contacted Amerigas cancelling the service, had their tank moved, and was informed by e-mail that ... read more
This is the worst company ever. They purposely delay delivery, so that an emergence can occur and can add an additional $300 plus a reconnection fee for empty tank. About 2 weeks ago, I had a little over 20% of gas in my tank, so I went online and requested a delivery. I was told I had to prepay for a least 27% refill. I did this and paid this online. Again at this time I had a little over 20% of propane in my tank. 2weeks later and my delivery still has not arrived and I just ran out of propane. If I call them and request d... read more
Took a month to get tank installed, and still waiting for them to fill it, even though I paid up front.
The prices are higher than any other company, they won't come out and fix the gas in my fireplace even though it's a gas issue. Saying they'll charge 2 to $300 to do it. Once they're on your property you can't change companies because then they say you have to take the tank out of the ground. And I'm not going to do that. They are very bad company
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,005 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.