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AmeriGas Propane
- Propane
- McFarland, WI
About this business
Location details
4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The worst customer service I have ever experienced. Waited on hold for 57 min. then spoke with a young man about removing my tank, he said I have to speak to service and would transfer me. Waited again on hold for over an hour, this is total of over 2 hours then the line disconnected me. Called back and final got a hold of a live person by calling there fill up line. Of course they have people available to talk to someone when it means money for them. There own employees say it is normal to wait over an hour and not get any ... read more
I paid the annual tank rental fee, and just a few days later, the company came and removed the tank without explanation. I called to find out why but couldnt get an answer. I then asked them to close my account and refund my deposit, which they agreed to do.They never issued the refund, and now, a year later, they are billing me again. It is nearly impossible to reach anyone at this company. This is the worst customer service I have ever experienced.
**************** is a nightmare to deal with. They transfer the call and drop the call numerous times and leave you on hold for an hour to 2 hours plus each time. When I asked to speak to a manager I was on hold another 1/2 hour and was given excuses for the long hold times and dropped calls. Stating that they just brought customer service back to the states. If this had been the first time in the past year I could accept the excuses but this has been over a couple year period of time. Also, they changed the terms of the con... read more
**************** is nonexistent! Absolutely terrible company. Clearly they are doing noting to regulate or manage their offices all across the country as evidenced by all of the negative reviews. What kind of company treats their customers this way? I have been on hold waiting almost 3 hours now. The first call was answered 47 minutes after I was on hold and I was disconnected/hung up on and now I am at 45 minutes and counting. I know these reviews are of no concern to AmeriGas, but I hope I can keep someone who reads this f... read more
AmeriGas filled my tank in 2022 and I used it three times and in the last two years 45% was lost due to a leaky regulator and a faulty valve. They installed a new regulator but did not repair the faulty valve and they have ignored my many request to credit me. I burn wood and have a heat pump. It is too bad the better business is powerless to help me. The worker and representative are courteous, but the corporate office is corrupt! Refuse to do business with them.
Worst company ever. Never deliver when scheduled. Longest hold times just to be hung up on. Especially high prices. Rude customer service who lies. Charges tank rental for your own tank. Calls customers liars. Avoid at all cost
My experience with AmeriGas during the last few years has been less than desirable. After years of paying the highest (by a huge margin) for gas, AmeriGas wants to charge me over $400 to remove the tank I rented.The current price that was quoted by AmeriGas to fill my tank was $4.19 per gallon. I checked with 3 other propane companies and the spot prices for all 3 were below $2 per gallon. After gouging me for years on the price, they now want to charge me $400 for removing their tank.I would suggest that anyone needing new ... read more
Some minor problems with delivery, but when I changed to a company that was less expensive and offered more service , they charged me $485 just to pick up the tank. I feel this is an unfair practice. They said it was in the terms and conditions, but that doesn't make it right. That was 2 months of food for me. I'm a senior and live on a limited income.I would like them to give me back my money.
Over charged, lied on phone multiple times, 3+ hour wait time for billing issues
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,160 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.