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AmeriGas Propane
- Propane
- McFarland, WI
About this business
Location details
4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cancelled Amerigas Service in January of 2024 after only a couple of months due to their non responsive refill requests. They have yet to pick up the tank ( 5 months) and even though they called me last week to pick up the tank today, they didnt show up and claimed the appt was for this Friday. Forget it Amerigas. After reading all these reviews I see there maybe a service fee to pick up the tank so may not follow through with pick up as we own the tank. We are hooking to Dominion natural gas.
Terrible customer service. When calling to request a delivery or billing quest the call center representatives do not speak English very well. Cant understand what they are saying. The website is not at all user friendly & they charge a fee of $25 to pay online! They dont post payments when you make a payment for almost 2 months then they charge $36 late fee. They charge $3 for each printed bill! They charge $9 fuel recovery fee every month!
This company is terrible. **************** should be a -5. You can't even understand the person you are talking to when you call customer service. My nightmare started when I asked them to come pick up my tank in December of 2023. My husband had passed away and I no longer needed to have the tank. I contacted them in February to see when they were going to pick up the tank. I also asked if there were any charges for this and they told me no. I have this in writing. Then I get a bill for ******. So I call and told that they w... read more
Poor customer service, dishonest billing practices. Site survey charges and set up account without service ?
Every time they fill my tank they always short me 10%. When I call to ask about my missing 10% I am connected to someone who barely speaks English and doesnt understand basic math. Terrible company so I am switching to someone else.
0 stars The worst customer service I've ever experienced. My mama died in Sept. prior to her passing I helped her pay her bill, Amerigas had just came out & filled her tank. She died 2 days after the bill was paid. In Jan. when I started cleaning up & cleaning out the house my *********** noticed a receipt in the door where they had came out & "topped" off her tank. Seeing as how it was filled in September, 2023 and she died before ever even lighting the pilot light (& no one was at the house to use the logs, no propane shou... read more
Terrible company - charge you through the nose with fee after fee and even charge you $200 to close your account and pick up your tank!Terrible customer service and insanely expensive, would never recommend to anyone.
Horrific company to deal with. Examples, received notice they would charge 10% for credit cards. I called 3/29 and requested they remove their tank and asked for driver to make contact to confirm location. 4/8 i made a 2nd call after no contact. **************** rep stated tank would be removed 4/11. On 4/11 I called at 9AM confirmed pickup, called again at 4 PM customer service rep stated tank would be picked up todays date. 4/12 approx 8AM called tank would be removed todays date. 4/12 called 4:45PM was transferred back to... read more
They sent me a bill for over $2,000.00 dollars. We have been a customer for over 40 years and monthly bill is usually around $40.00-80.00 a month. In the last 4 months they sent bills for over $2500.00. I have called them and they have not changed the amount due? They sent someone out to read the meter which read 351 the next month 375 yet they send me a billfor over $2,000 dollars
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,089 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.