AmeriGas Propane

Mark M 

on BBB

2 years ago

Worst Company ever. Even after leaving they still send bills each month for a service never used. If you have time read this. Started with Commonwealth Propane in 1992, very good company, they stopped delivering and Amerigas started. I thought they bought them out. I again set up auto payment for Amerigas. About 2018 I get a letter from Amerigas that they will no longer being delivering gas. They informed me that I don’t use enough, and the account was zero. Again, I receive a bill. I called and they said they would put a di... read more

Richard M 

on BBB

2 years ago

True worst company ever, started charging double tank rental, I had my tank removed with 40 gallons of propane STILL in it for which i paid almost 5 dollars a gallon. Have not received a credit for. Still keep charging for the tank rental every month AND a late charge as well' STAY AWAY like the plague, these people are not reputable. 

Erika G 

on BBB

2 years ago

They are suddenly charging us $81/mo despite no authorization to do so, a call directing them to stop, and the fact they have provided no gas or service to us. 

Chris P 

on BBB

3 years ago

I responded to mailing for new customer savings for propane tank refill. They said they needed to check for leaks first. They said I needed to have them dig holes next to underground tank and drop magnesium bags down holes to prevent tank from rusting. They would do this for $800. I said no thanks and they wouldn’t deliver with discounted rate stating my tank didn’t pass. Several phone calls and waste of time. My tank doesn’t leak and previous vendor came right out and filled it. A lawyer involved in class action law suits m... read more

Lisa M 

on BBB

3 years ago

This is the absolute worst company I have ever had the displeasure of dealing with. If I could give a negative star rating, I would. We cancelled our service due to poor service back in July 2022. I called multiple times to have the tanks picked up over the course of several months, all while incurring late charges. How can you have late charges every month if you have cancelled your service?? The tanks have finally been picked up, but they deduced late fees and service charges and tank pick up fees from the credit that they... read more

GREGORY M 

on BBB

3 years ago

Never will do business again with Amerigas. I called to have my tank filled with promotional fee of $1.79 per gallon. I stated to her that I do not want any extra fees and she said there will not be any. I also inquired about how to get my money back if my tank did not use all that much propane, she said I could call and get a refund once the propane was delivered. The lady asked how empty my tank was and I told her it was about 18-19% full she then calculated how much was needed and charged my credit card. I get the bill an... read more