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AmeriGas Propane
- Propane
- Ionia, MI
About this business
Location details
3354 South State Rd, Ionia, MI, 48846, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My propane service began in Nov. 1993 with Carolane propane in *************, **. The contract does not specify a specific charge to cancel service or pick up the propane ******* 2012 AmeriGas purchased Carolane Propane and I continued service under the same terms without signing any contract agreeing to new fees. For or than a decade I have maintained service with AmeriGas under the assumption that the original agreement remained in place. Recently I requested that AmeriGas remove their tank from my property. As a result Am... read more
It doesn't allow a negative or 0-star option!BEWARE BEWARE BEWARE !!!!I am 67 years old. A veteran. Disabled and a recent cancer patient still in recovery. BEWARE of this company! It is the worst propane company I have had dealings with, in my life.We signed on as a new customer in December 2025. Signed up for auto refill and auto pay. Everything to make things a smooth as possible.We got to the end of January 2026 before the 1st ice storm and weather warning cold snap. I called several times to make sure I got refilled beca... read more
I doubt ******* ***** will ever read this, but he has NOT "turnaround AmeriGas, including initiatives to return customer service centers to the ** and improve billing/logistics. A two week widow to provide gas? Nickeling and Diming the customers. It is outrageous that ********************** said that they were delivering gas and did not. Said there 6 year old tank was worth $1290, yet charged me $1460. Said if I didnt want the tank, I would cost $419 not to use it anymore and Id have to give them a 30 days written reason why... read more
I had issues with them refilling the tank and then they let me run out in the middle of winter. They then said it would be over a week until they could fill it. I switched companies and told them to pick up the tank. It sat in my yard for over a year and then they picked it up and gave me a $500 charge!
On 1/17/26 I requested a fill up of my tank from Amerigas. My tank at the time read ~30%. On 1/20/26 the driver arrived to make a delivery. We received 2 invoices for that delivery. The first is for ***** gal, or approximately *****%. According to this invoice, I only had ***** gal or *****% left in my tank. That would mean I used between 25 gal and 35 gal, or 5% and 7%, in three days. Since my current reading shows my tank at 66%-68%, I have used approximately 14% in 31 days. That's 2.25 gal or
I HAVE BEEN A LOYAL CUSTOMER FOR 11 YEARS. HOWEVER THIS VERY COLD WINTER HAS BROUGHT OUT THE TRUE COLORS OF THIS COMPANY. MY HOME IS 100% HEATED BY PROPANE. MY 1ST TANK WAS ON ZERO AND THE 2ND ON 10%. I BEGGED THEM TO UP MY DELIVERY DATE DUE TO 3 DEGREE NIGHTS AND POINTED OUT I DO NOT HAVE ENOUGH TO LAST TILL MY 3 WEEK DELIVERY. EVERYONE I SPOKE OVER THE COURSE OF THE WEEK IN THE COMPANY HAD A IT ***** TO BE YOU ATTITUDE AND REFUSED TO CHANGE MY DATE. THEREFORE THEIR TANKS ARE NOW DISCONNECTED SITTING FOR PICKUP. I AM BEING ... read more
AmeriGas has the absolute worst customer service in the ****** When calling, it is impossible to get someone who speaks proper english, their call center is in ****** and no one is capable of scheduling a pickup of their propane tank. I purchased my home over 8 months ago from an estate, and after monthly calls I am told every time that they need proof of the previous owners DEATH before they could make any notes and schedule a tank pickup. I will make sure to tell everyone in my area NOT TO USE AMERIGAS.
AWFUL AWFUL AWFUL Avoid at all costs. I have literally spent 4 days on the phone trying to get an issue resolved. There are many propane providers...Use someone else
I called Amerigas on 1/19/26 to deliver as I was at 20% in tank . Scheduled the delivery between 1/27-1/30. I called on 1/30 as I hadnt gotten the notification for delivery and an ice storm was coming in and temperatures were going down to about 10 degrees . I was told they would be there by end of day but did not show up. Over the next 10 days I called 21 times and always got a foreign person that I could barely understand from a call center . I told them each time I was almost out and I have a special needs child and every... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,174 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.