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AmeriGas Propane
- Propane
- Franklin, NC
About this business
Location details
481 Depot St, Franklin, NC, 28734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't deal with these people. They want to charge you for everything. I was paying rent on tank and paying for propane, but they want to charge to repair their tank, then want to charge me to pick up their tank. I no longer use propane.
This company charges fees if you cancel. hiding issues in policies that cost if you terminate.
Nothing but problems from the start, can't talk to anyone you can understand, transferred multiple times because they don't know what your asking or don't know the answer. I finally got tired of it and switched to all electric. I called to cancel the service and they said they would issue me a credit for the unused propane. I received my receipt and it just so happens that the tank pick up charge is exactly what my credit was, what a joke!
I was told your tank has to be at least 50% or less for them come out to top your tank off. I live in **********, ** and we were impacted by hurricane ****** on Friday 9/27/2024. I called on Friday 9/27/2024 to request for them to come out and fill our tank on Monday 9/30 and I was told by a foreign customer service person whom I could hardly understand that a delivery would by 10/7/2024. If I wanted it sooner an additional cost of $300.00 would be added. She was a horrible customer service person. I don't recommend this com... read more
I am currently sitting with zero power in my home. I called Amerigas several days ago and I was told they would not fill my tank for 2 weeks as all their customers are on a strict schedule. I asked if there was an emergency delivery option, and I was told no. Today, I logged onto the website and learned that an emergency delivery is an option. However, they want to charge a whopping $450 for the *************** check. My tank is a residential 250-pound tank. The fuel is in addition. I called other local companies and learned... read more
Amerigas has the worst customer service I have ever experienced. I order a fill up on our 500 gallon tank in January of this year. Mind you, you have to oay up front, so $980. The day they delivered, the driver processes the service ticket before they filled the tank stating that the tank was being filled to 80% capacity. However the driver only filled the tank to 40% capacity stating in a hand written note on my delivery receipt that I needed a new tank, so they could only fill it half way. One week later the tank was deliv... read more
Billing with Amerigas US Gas; is not recording my tank filled values correctly, amerigas refuses to acknowledge their companies mistake, they over charged me due to the fill number[at that time], I will not choose the option 'fill all' anymore: only 200 gallons at a ********** some man just showed up to try to put a geo transmitter on my tank, several acres off of the road, he has no business being there, unless I tell the company that they are permitted: I use only 'call-in to fill requests' never, 'automatic fill'. I would... read more
This company is a scam and should be considered for serious legal repercussions. Average price for propane is 1.99 a gallon and they were charging me $3.70 a gallon. After that we started getting all kinds of crazy fees that we never got to start with like tank rental fees and fees for not using enough propane although our usage never changes. Morally this is one of the saddest story's and not just for me, but for the thousands of family's have been taken advantage of because this business is a necessity. Shame on you AmeriG... read more
They bought the company that used to service my house and then arbitrarily decided that they were going to charge customers a tank rental fee if they didn't use DOUBLE their tank capacity. It's a straight money grab from them. I order ******* gallons a year, but because I have a 500 gallon tank, they try to charge me an extra $200+ a year. I have NEVER had to pay a rental fee for using so many gallons before.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,202 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.