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AmeriGas Propane
- Propane
- Franklin, NC
About this business
Location details
481 Depot St, Franklin, NC, 28734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas is the most unprofessional company, they don't care about customers. They don't respond to questions, problems or service issues. I have tried for six weeks to have a tank removed now their data base says I do not exist as a customer. They deleted me but have not come for the tank or credited me owed funds. You are not able to talk to anyone in the USA that has a clue about geography or issues facing the winter season and all the noise in the back ground is ridiculous to hear or be heard. When they tell you they wil... read more
The WORST propane company I have ever dealt withIve been a customer with them for a couple years and it has been nothing but terrible experience. I prepay for all of my orders and they issue a expected delivery time frame..I get that but what is crazy and unprofessional is sending out a text or phone call stating my delivery will be delivered today by the end of the day, then receive a text 5 minutes later stating it will be delivered the next business day. I understand things come up but if you cannot confirm a delivery dat... read more
O STARS!!!! This company is the absolutely the worst to work. Their customer service is non-existent and they do not act ethically. I would strongly recommend that you never use their service.
Havent had a tank in two years repeatedly get bills for it, have to call a ***** and wait on line for 15 to 20 minutes.. this is ridiculous!
They charge a fee for everything. Fees for dispatching a truck, a call in fee, pick up fee and customer service is a joke. You can no longer call your local office and talk to someone, all customer service is centralized at call centers where English is obviously a second language for most operators. So be prepared to overpay and wait on hold for hours to talk to someone you cant understand.
STAY AWAY from AMERIGAS !!!! Their customer service is horrible. I rented a ********** tank from the company and the first tank that was sent had a leaky valve and gauge. I called Amerigas and someone came out and told me to use the rest of the gas and so he could repair the valve. When I used the remaining, they came out repaired the valve refilled the tank. I noticed I could still smell propane and he said its probably lingering becuase he was working on the valve. After a couple days I went back out and could smell gas. I... read more
Still sending me bills and ******* a credit union after me... The are still trying to bill me for storing their tank for over 2 years. I left a review and finally did get them to pick up the tank that I had left messages and spoke to them with no results. They called me and said they would take care of the ***** **** but that did not happen... I will see if this one gets any results.
AmeriGas is the worst! Although there pricing is decent, there service is horrible! You get what you pay for. First of all there **************** oversees is a complete nightmare! You can't get clear answers and nothing resolved. Prior to getting propane delivered I have to pay upfront. I paid my delivery the nthe propane was delivered late as usual and then several weeks later I am told I have a balance due for the same exact amount of $344.96 which I already paid for the recent delivery. The **************** *** was rude a... read more
I have been a customer of ********************** for ** years, the company was originally *********** and was bought out by Amerigas. *********** was a good company. I am not sure why we stayed with them so long it just was easier than looking for a tank. But we probably paid for that tank several times over in the amount of tank rental we paid. We had a leak once and they tried to charge me for fixing THEIR tank. I had to fight that charge. **************** is outsourced to foreign countries. When you call you have to hold ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,202 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.