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1402 Market Cir, Port Charlotte, FL, 33953, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas does not keep their promises to it's customers. Although repeatedly promising to notify me the day prior to ALL deliveries, they once again failed. Obviously they cannot be trusted to keep their word
Horrible customer service; predatory billing practices, and price gouging. When I moved to my current residence, they had a gas contract with a local company. That company was great, but they sold out to Amerigas. This company price gouges, and when you need customer service, forget it. They are pre scripted liars. I canceled with them in favor of another small, local company with reasonable prices and excellent customer service (thats actually local). For the next 7 to 8 months, I called repeatedly for them to remove their ... read more
I fill a propane tank only every couple of years. To order propane Amerigas made me estimate the number of gallons I needed and then added charges to run the bill to over $800 which was charged to my card in advance The actual charge was about half that. To get a refund I had to wait on a call line for 25 minutes. I was then told it would take a week to approve the refund and that the refund would be paid by check. The service representative claimed that while they can charge a card, they can't credit it. This process maximi... read more
They have no location to call in ************ *******., everything is in ***** or the ***********., they've had my money for 11 days., now I don't have propane, taking cold showers.
Beware: ************ - A Nightmare in Customer Service I wish I could give ************ zero stars for their abysmal service. Where do I even begin? Let's start with their predatory business practices. It's like they have a playbook on how to squeeze every last penny out of their customers. From undisclosed fees to sudden price hikes, dealing with ************ is like navigating a minefield of financial traps. But the nightmare doesn't end there. Oh no, let's talk about their customer service – or lack thereof. You'd think t... read more
Horrible company with poor service and lots of hidden charges. We discontined service with them in December 2023 and went to another company for this reason and the exist price of propane once you applied the hidden charges.Final billing has charges again that were not previous stated or included in the our paperwork. Attempting to charge use for a tank rental for 2024, but we were no longer using their equipment. Added another service fee that was not previously disclosed. Attempted conversation with their service center we... read more
I cancelled my account/service with ********************** back in 2019. I have received monthly bills from Amerigas since cancellation regarding tank usage/storage which has been just sitting on my property for 4 years empty waiting to get picked up. I have called at least 20 times over the 4 years for a service rep to come and get the tank that is very plain site and easy access as we live in the country. The tank finally was picked up and now I have a new bill for $300.00 for their service charge. This was not in any cont... read more
We have 2 tanks under one account on the same property, same address. We ordered 300gal and requested it be split 150gal each tank. Apparently this is an impossible task for them so they didn't deliver any propane. We were cautious about them so we charged our credit card not debit. Upon their failure to deliver, we immediately disputed the charge and also called to cancel/refund. We did manage to call and get through to cancel (after waiting that unnecessary amount that companies do to try and shake off the impatient) and r... read more
I was a customer for over 10 year and then they started charging for tank rental $200 a year. Then they started raising their prices. My last fill up, the cost for propane was $3.35 a gallon. The price in my area was for propane is less them $2.00 a gallon. I canceled my serive with them and they want to charge me $300. I have also been trying to get a credit for the propane in the tank for the last three month. Everytime I call customer service I get put on hold and then they hang up on me. Something needs to be done with *... read more
AmeriGas Propane has a 1.4 star rating with 1,224 reviews.
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.