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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.45,016 reviews
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Stacie Emelander Voskuil's profile image
Stacie Emelander Voskuil 
recommend  Recommended
4 years ago

Our 7 yo large dog unexpectedly started having seizures at midnight on a Saturday. We turned to AEH and had the very best customer service and experience throughout a traumatic experience. Thank you so much AEH! We are so grateful. Our dog is home, with his seizures controlled now! 

Business response:

Thank you Stacie! We are so glad sweet Adam is continuing to do well at home. Please let us know if he needs anything in the future. 

Lindsey Lawson's profile image
Lindsey Lawson 
recommend  Recommended
4 years ago

I had a great experience. They were quick to give me updates and I loved that I could text when I wanted to hear how my dog was doing. She received excellent care❤️ 

Business response:

Thank you Lindsey! We are so grateful we were able to help Koko, please give her some belly rubs from her friends at AEH. 

Melissa Breier's profile image
Melissa Breier 
recommend  Recommended
4 years ago

Had a great experience. Staff was friendly and understanding. I live an hour away and liked the online check in. By the time I drove there a vet had been assigned to our dog (Molly). I was able to get her in as soon as I got there. They kept in contact with me regarding my dog while she stayed at their clinic and explained what treatment plan she needed. They also followed up a few days later to see how she was doing at home. The only downfall is the cost. If you don’t have a lot of money or pet insurance you may not be able... read more

Business response:

Thank you for sharing your experience, Melissa! We adore Molly and we are so glad that she is feeling better. Please pass along our love to her. 

Rachel Hicks's profile image
Rachel Hicks 
recommend  Recommended
4 years ago

Had to take my cat in on a holiday, the staff was extremely friendly and kind. The vet called me directly to discuss the situation and was very helpful and nice. Overall a very positive experience. 

Business response:

Thank you for the review Rachel! Suki was a great patient for us, we are so glad we were able to help her feel better! 

Meg Kelley's profile image
Meg Kelley 
recommend  Recommended
4 years ago

Animal Emergency Hospital is great - the staff are so kind, caring, and helpful. I have had to visit with my 6.5 year old Guinea pig, Charlotte Brontë, for her frequent UTIs, and I’m so grateful that there is a place who can see her and treat her when needed. Especially with an older animal (and one who weighs less than two pounds!) it’s important to get treatment ASAP! The vet has always answered any questions I’ve had, has given me all of the information I’ve needed about medications and dosages, and has been very sweet t... read more

Business response:

Meg, thank you for sharing your experience with AEH! We love pets of all sizes and Charlotte is no exception! Hopefully, she will not need us again too soon but we are always here to help. 

Connie Cole's profile image
Connie Cole 
recommend  Recommended
4 years ago

Good at what they do. They were very busy Sunday and were told it could take a few hours. I will be going again if I need to 

Business response:

Thank you so much Connie! We're so happy to have been entrusted with sweet Sophie's care! She was so well mannered and patient for her treatments. We wish her a speedy recovery! Take care! 

Jason Oetjens's profile image
Jason Oetjens 
recommend  Recommended
4 years ago

The staff took great care of our dog, explained everything very clearly and we’re so caring. It was well worth the drive for us to have the care our beagle received. 

Business response:

Thank you so much Jason! Xena was such a well mannered little lady while in our care. She is truly a sweet and special girl! We hope she is now fully on the mend. Give her a big hug from us please! 

Sydney Waddell's profile image
Sydney Waddell 
recommend  Recommended
4 years ago

you guys treated my cosmo cat as if he was ur own and i appreciate you guys deeply for it. he came back very happy and like nothing had even been wrong with him. thank y’all for taking care of my buddy <3 

Jennifer Scott's profile image
Jennifer Scott 
recommend  Recommended
4 years ago

Thank you for saving my baby's life. I don't know what I would do if I lost her. She's recovering well and has been great since coming home. 

Business response:

Thank you so much Jennifer! We are so pleased to hear that beautiful and sweet Ophelia is feeling better after her scary ordeal. While we hope you don't need our services again in the future, please don't hesitate to reach out if you do! Take care and give Ophelia a hug from us! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,016 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.