This profile has been claimed by the business owner or representative.
Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedI appreciate the staff and veterinarians. I live 1hr away and they were the only clinic open to help, I’m very grateful they were able to help my baby. The staff member I encountered was extremely kind and professional but I will say the company is extremely over priced and I wish they were more affordable. Getting your pet diagnosed and medicated shouldn’t cost over $600.
Business response:
Thanks, Jessica! We try to keep prices as low as possible while providing a decent standard of living for our amazing employees. We know veterinary care (especially at an ER) can get pricey. Thank you for recognizing our wonderful team!
The staff is professional, compassionate, and thorough. They follow pandemic guidelines for the safety of the staff and their clients- as a retired communicable disease nurse with Ottawa County Health Department I am sensitive to prevention of communicable disease and AEH is doing it right. My sweet greyhound received excellent care and the instructions for his follow up care were thorough and easy to understand. Thank you to all the staff for working on their New Years Eve and day to take care of JW Deputy Dawg. He's doing ... read more
Business response:
Thank you, Florence! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share. We will let the team know they were helpful to you!
I have been going here for over 2 years now. They are very compassionate and knowledgeable. The environment is warm and calming. They helped me with end of life decisions with my beloved cat and they have helped numerous times now when my two dogs get into trouble. Loki just spent the last 10 hours with them and when I called for an update they told me how cute he was and that he’s such a good boy he’s hanging out in the lobby with them! They truly love animals and I do not worry at all when I have to leave my pet children ... read more
Business response:
Thank you for your amazing review, Camille! We love what we do and we are so glad to be here for you and your pet. Take care!
On Christmas morning our almost 13 year old Labrador took a turn for the worst and we brought him in. Ultimately and unfortunately, we had to put him to sleep forever. We are SO thankful for the staff working the holiday and the care they gave Maverick and our family. The doctor explained the process to my family, kneeled down to eye level with my children and was tearful with us as we said our last goodbyes. The hospital was very busy that day but they never rushed us. The empathy, sympathy and overall care was beyond anyth... read more
Business response:
Thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.
We were thrilled with the Animal Emergency Hospital. They took great care of our dog, who got sick after eating too much sand on Christmas Eve. They were much faster than we expected, identified the problem quickly, and had her feeling better in no time. We're so grateful!
It was 11:30pm on Christmas Day and I had to bring my Aussie girl in because she had just eaten a lb of chocolate! I had to drive 45 min to get to AEH and, when I got there, the staff was amazing 🥰. They took care of my girl and I was able to pick her up the next morning.
Business response:
Thank you for sharing your experience, Michele! We were so happy that we had the opportunity to treat your sweet Lydie! We hope that she's continuing to improve at home!
I was so distraught having had to take my dog Sheamus in a couple weeks ago. They did great with him and got him feeling better plus they were so patient with me and kept reassuring me that Sheamus would be OK during his stay. I'm so grateful for them!
Business response:
Thank you for this sweet review, Makenzi! We appreciate you & hope that Sheamus is feeling better!
Almost 2 weeks ago we brought in our sweet black cat Carl. Thank you so much for seeing him so quickly. I am shocked at how well he seems to be recovering. Now I understand why they say cats have 9 lives. He wants out of his cage but we are sticking to the 4 week restrictions.
Business response:
Thank you for sharing your experience, Holly! We adore Carl and we are so glad that he is feeling better. Please pass along our love to him.
The staff here did an amazing job on our dog Alaya! Thank you from the bottom of our hearts for saving her and stitching up her wounds. You truly are miracle workers 🥰🙏🏼
Business response:
Thank you for your wonderful review, Chelsey! We love what we do and we are so glad to be here for you and Alaya! Please take care!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.