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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.44,755 reviews
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Tammy Counts's profile image
Tammy Counts 
recommend  Recommended
3 years ago

I had a non-emergency, but couldn’t wait for my regular had an opening due to the circumstances. Dr Longcore was most professional and didn’t give me any impression that I was misusing the emergency services for our pup. She communicated fully regarding the exam she completed and had realistic recommendations for a care plan, but never underestimated or put parameters on what my choices might be for our pet. I appreciated the professionalism displayed by everyone I encountered, and heartily Thank You for your services. 

Business response:

Thank you for sharing, Tammy! Dr. Longcore is a wonderful human and doctor, we are so lucky to have her on the team. We will make sure to share your thanks with her. Take care and give Ruger our love! 

Erick Hegelmann's profile image
Erick Hegelmann 
recommend  Recommended
3 years ago

very friendly and knowledgeable staff. highly recommend 

Business response:

Thank you, Erick! 

Antoinette Surbeck's profile image
Antoinette Surbeck 
recommend  Recommended
3 years ago

They took care of my Molly, who is 13 years old. The vet asked thorough detailed instructions and I felt well informed when I brought Molly home. Highly recommend this team of professionals!!!! Thank you so much for taking such good care of my girl!! 

Business response:

Thank you so much, Antoinette! We appreciate your kindness and your willingness to share your experience. Hopefully you won't see us soon, but we are here if you ever need anything. Please pass our love on to Molly! 

Alicia Montgomery's profile image
Alicia Montgomery 
recommend  Recommended
3 years ago

They were so helpful and made sure to get my baby all fixed up and back home safe. 

Business response:

Thank you for sharing your experience, Alicia! 

Ventura Calderon Parada's profile image
Ventura Calderon Parada 
recommend  Recommended
3 years ago

We have had our Pearl in twice over the years for very serious emergency treatment. The Animal Emergency Hospital doctors are lifesavers. All the personnel are very kind, caring, and knowledgeable. We highly recommend the Animal Emergency Hospital, and we wouldn’t hesitate to use them again. 

Business response:

Thank you so much, Ventura! We appreciate your kindness and your willingness to share your experience. Hopefully you won't see us soon, but we are here if you ever need anything. Please pass our love on to Pearl! 

Philip Pletcher's profile image
Philip Pletcher 
recommend  Recommended
3 years ago

Our experience with this facility has always been amazing! The doctors always keep us informed with what is happening and the staff members are over-the-top friendly and helpful. The information from the visit always arrives promptly in the office of our primary care veterinarian. It is so comforting to have a 24/7 facility like this available in the region! 

Business response:

Thank you Phil! We are always here for you and Sherry. 

Julie Henderson Potts's profile image
Julie Henderson Potts 
recommend  Recommended
3 years ago

Our experience with animal emergency hospital could not have been better! Our puppy had surgery to remove a an object from her intestines. The communication was great, I always knew what was going on and the next potential steps. I would not hesitate to return here. Thank you for taking care of our Stella! 

Business response:

Thank you for this sweet review, Julie! Take care and give Stella our love! 

Maria Serrano Rodriguez's profile image
Maria Serrano Rodriguez 
recommend  Recommended
3 years ago

We are so grateful for the staff at AEH on Plainfield , they were caring , gentle , patient and compassionate to us when we had to say goodbye to our Mia🌈🐾 Thank you all who were involved in process we appreciate you so much for treating us with so much love ! 

Business response:

Maria, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything. 

Pamela McKalip's profile image
Pamela McKalip 
recommend  Recommended
3 years ago

everyone was very kind, and took care of my Precious. Very helpful and explained what was going on and what we needed to do. 

Business response:

Thank you so much, Pamela! We appreciate this feedback and hope you don't need to see us again too soon! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,755 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.