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1355 Pinehurst Rd, Dunedin, FL, 34698, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | 8:00 a.m. to 12:00 p.m. |
Horrible experience. "caring" ??? NO!!"service"???? NO!!! Absolutely the worst excuse for a Vet office I've ever encountered. I've seen other posts (YELP, etc) on this place & they all had the same complaints I had. They put on a good act, but it's all a facade. Don't subject your pet to this place. Shop around. There are several compassionate, caring & honest Vet offices nearby in Palm Harbor.
Business response:
Updated Reply 11/22/22: Hello, Elizabeth U - Thank you for sharing your feedback. We are truly sorry for your dissatisfaction with our hospital. We genuinely believed we provided you and your pet with best-in-class service and compassionate patient care. We wish you well. Previous Reply 11/15/22 Hello, Elizabeth U- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class servic... read more
On our first visit to this veterinarian for my dog's ear infection, we waited over an hour to see the veterinarian. I don't understand why businesses don't let you know when you check in that there will be an extended wait, so you're not wondering how long you'll be there. I went up and asked and she said, "a few more minutes". I don't think she understands the definition of "few" because it was still a long wait. I learn while in the exam room that Wednesdays can be "really crazy". I don't know why, do they schedule more p... read more
Business response:
Hello, Lisa O - Thank you for sharing your feedback. We are very sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wish you well.
Used to love this vet but now it just seems like they are in it for the money. Every visit costs at least a few hundred bucks. Sent me home with the wrong amount of medicine (which i asked if it would be enough & they called to admit their mistake the next day) then had the nerve to charge me extra for their mistake on top of the inconvenience of having to go back to pick up the correct item. Will be finding a new vet.
The worst experience ever don't ever try this place the stuff are ridiculous especially the reception Be aware of them they will charge you for nothing My dog has cut in her leg was to tiny needs to clean it they asked me for 1200 Usd when I said no they went down to 320 usd that wasn't the first time they did it twice in different things
Business response:
Hello Ahmed Fadel, Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. When we saw your pet in August of 2020, it was for an old laceration that had become infected on her rear limb. Upon examining the wound, we recommended surgical correction, a wound culture, and that she wear an E-collar until the wound had adequately healed and was no longer at risk. Our initial estimate for this treatment and care came to $1,065.26. As we noted in your Google negative review, we completely ... read more
DO NOT COME HERE!! This company has incompetent Vet. "Technician" staff, and a Vet, Dr Shaw. Dr Shaw was asking bunch of questions about me and my dog. One-of-them was about "What about peeing? I asked her if 8-9 hours without going out is bad on the liver. Her response was... "Well, I don't know." A supposedly Veterinarian doesn't know if that's bad or not?! In additional, I called 3x's each time. Each time I called, I had to put on hold & waited 10-15 minutes. This same person was rude and said "I'm a call center" (wh... read more
STAY AWAY from this place! If you love your pet, do not go there. Our daughter & son-in-law lost their beloved dog, just 6 weeks ago, because of this vet's practice gross error. They moved here from Massachusetts, & their dog (our granddog) was healthy, & was balanced on medication (for years) for a gastrointestinal disorder. He was a Yorkie & they are prone to IBS problems.He was 12 but acted like a puppy. The vet at AHD did an x-ray which was read by Dr. Cuypers. She said he had 'Cushings Disease' & the vet told our daugh... read more
Fantastic care but cost after cost after cost, very expensive each. As good as they are, their prices are ridiculous. There is no need to gouge people because we all love our pets. I do but found a vet that wasn't a corporation overcharging patients. If you are making close to 100,000.00 or a little below. This is a good place for you. I found a vet just as good at half the price. Don't get me wrong, if need be, I would pay anything to keep my dog alive. I just don't like to pay real high prices for basic services like a dog... read more
We took our fifteen year old Corgie here because she wouldn't eat. We met with four different vets over a period of ten days at Animal Hospital of Dunedin. Dr. Todd recommended that we have Maria's spleen removed. Keep in mind this is a fifteen year old dog. We went to another vet who did a urinalysis and determined that Maria had a urinary tract infection. The vet gave us antibiotics and one year later Maria is healthy. From a financial perspective, we spent a total of $1200 with Dunedin Animal Hospital and about $80 ... read more
Business response:
Hi Joseph, We remember Maria's visit from almost a year ago and we are genuinely glad to hear that she is doing well. Unfortunately, when our pets are sick, they're unable to tell us exactly how they're feeling, which is why our doctors pursue multiple avenues for diagnosis. Part of Maria's care, if you recall, took place at a specialty facility, where a very concerning splenic mass was identified. The connection between that and a UTI is unusual, so we'd welcome the opportunity to review Maria's records, ultimate diagnosis,... read more
Overall good hospital but I don't recommend the boarding. My dog was so sick after picking her up that she actually threw up her own poop and must have been eating it. So sad.
Business response:
Hello Monica, I am sorry to hear that your pet is not feeling well. I would like to address your concerns right away. If you could please contact me at (727) 733-9351 I would appreciate it. Thank you, Julie Katz Patient Care Coordinator Animal Hospital of Dunedin
Animal Hospital of Dunedin has a 4.6 star rating with 953 reviews.
Animal Hospital of Dunedin is open now. It will close at 2:00 p.m.