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Animal House Jacksonville

4.7

About this business

Location details

665 Bell Fork Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Tue7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Wed7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Thu7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Fri7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Sat7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.72,180 reviews
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Allicia Marie's profile image
Allicia Marie 
recommend  Recommended
12 years ago
Kourtney Ezzell's profile image
Kourtney Ezzell 
recommend  Recommended
12 years ago
Charlotte White Ortiz's profile image
Charlotte White Ortiz 
recommend  Recommended
12 years ago

They did such a wonderful job on my Yorkies!! I would say the best they have ever had and they are 4 years old. they are also very nice and friendly. 

Bethany Todd's profile image
Bethany Todd 
recommend  Recommended
12 years ago

This place is amazing. If you live in north carolina you have to take your dog here! They are good honest people and my dog always comes home happy and worn out! Their prices are SUPER reasonable. 

Trisha Marie Emme's profile image
Trisha Marie Emme 
recommend  Recommended
12 years ago
Chelsey Grill's profile image
Chelsey Grill 
recommend  Recommended
12 years ago
Allissa Buseman's profile image
Allissa Buseman 
recommend  Recommended
12 years ago
Cj Le May's profile image
Cj Le May 
a week ago

I am extremely disappointed with our experiences at Animal House in Jacksonville. We have boarded our dog there twice, and both times he came home with serious health issues. After the first visit, he developed giardia and eye irritation. We decided to give them the benefit of the doubt, assuming it was an unfortunate one-off situation. Unfortunately, after his second stay, the exact same issues happened again—only worse. Our dog returned with severe diarrhea and noticeably irritated eyes, yet there were no notes, warnings, ... read more

Business response:

Thank you for taking the time to share your concerns. We appreciated the opportunity to speak with your family directly and review everything together. Based on our conversation, your dog may have a sensitivity to certain cleaning products. We have added detailed notes to his profile so our team can closely monitor this when he visits and adjust his environment as needed. We truly value the trust you place in us and are committed to making his next stay as comfortable as possible. If there is ever anything you would like t... read more

Jose DeLaCruz's profile image
Jose DeLaCruz 
7 months ago

I had called and was going to make a appt was recommended to her. With her unprofessional way of dealing with people I dont think she needs to be in this field! After hearing how rude she was I decided not to godue to poor business ethnicity, She don’t know how to properly work with customers later on I found out that I knew someone that said they saw a dog die in the shop and one of the dogs had an allergic reaction on their face. I don’t know, sweetheart you got a lot of reviews and a lot of don’t recommend. 

Business response:

We’re very sorry to hear about your experience and the concerns you’ve shared. We always strive to provide kind, professional service and safe care for every pet in our facility. We were unable to find you in our system. We take all feedback seriously and would be happy to speak with you directly. If you'd like to connect further, please feel free to reach out to us directly at 910) 353-2684. 

Frequently asked questions about Animal House Jacksonville

How is Animal House Jacksonville rated?

Animal House Jacksonville has a 4.7 star rating with 2,180 reviews. 

When is Animal House Jacksonville open?

Animal House Jacksonville is closed now. It will open tomorrow at 7:30 a.m.