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Animal House Jacksonville

4.7

About this business

Our mission is to have your pet as a part of our family and make them feel at home. As a certified member of the American Boarding Kennel Association (ABKA), our specially trained staff provides a unique social experience and the best quality care for your pet. Our goal is to be the preferred choice for our community’s pet care solutions by providing a variety of affordable pet care services. It is our duty to provide a safe and healthy environment for our four-legged family! 

Location details

665 Bell Fork Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Tue7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Wed7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Thu7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Fri7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
Sat7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Sun3:00 p.m. to 5:00 p.m.
4.72,114 reviews
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Olivia Hunter's profile image
Olivia Hunter 
7 years ago

I have a pug, this was his 2nd time going the first time was great and we had no problems this time was terrible. I picked jack up and realized that his eye was bloodshot red and it looked as if someone/something had cut it. It was not like this when I dropped him off and I know that it had to have happened there. I went back the following morning (thinking maybe over night it would’ve went down.) and asked to speak the with groomer who groomed him, she was very nice and said that nothing happened. I then showed her and her ... read more

Matasha Perry's profile image
Matasha Perry 
8 years ago

Very unprofessional! The owner will not return any of my phone calls about an incident that happened in their parking lot with one of the employees. The manager was there that day and came out cursing at me. Very terrible management skills! I suggest going elsewhere. 

Susan Cecille Dayton's profile image
Susan Cecille Dayton 
8 years ago

It is Xmas Day. We dropped our two pups off at Animal House. First time as it was recommended by a friend. I called Animal House ALL DAY yesterday to check on our dogs. NO ANSWER. NOT EVEN AN ANSWERING MACHINE. At the end of the day and after many calls I contacted the sheriff's office to find out what was going on. They said to call the City of Jacksonville. The City told us that they would contact Animal House using an "emergency number." They City then called us back to say they got in touch with someone at the kennel and... read more

Lauren Dean's profile image
Lauren Dean 
9 years ago

I guess my expectations were too high based on the reviews? I left my pup here for 5 days, it was the first time we've ever been apart from him since we adopted him at 3 months, he's a year and a half. Expense was not an issue, we needed to make sure everything was paid for because our friend was picking him up for us; we didn't land until 10:30pm and I couldn't stand the thought of sleeping without my pup home when we were both in the same city. They told our friend he could not pick him up because we owed them money: we ha... read more

Sanda Heger's profile image
Sanda Heger 
11 years ago

Frequently asked questions about Animal House Jacksonville

How is Animal House Jacksonville rated?

Animal House Jacksonville has a 4.7 star rating with 2,114 reviews. 

When is Animal House Jacksonville open?

Animal House Jacksonville is open now. It will close at 5:00 p.m.