This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience.
There was an error on the documents, the error was fixed and the docs re-sent to the title company but no one called the title company. A follow up call should have been made to explain the situation. I had to wait three hours to re-sign.
The Loan Officer was extremely attentive, replied to correspondence in a very prompt and courteous manner. I am more than pleased to say that my LO was excellent and very knowledgeable! I plan on referring any and ALL potential buyers/borrowers.
Always got answers when I needed them quickly and efficiently
Ihsan was absolutely amazing. He was very responsive and would notify me immediately if documents were needed. I was able to move up my close date, which I was not sure if it was possible. Together, Ihsan and Anna made it a reality. They are great!
Everybody 8n pennymac team was above and beyond taking care of my loan to go through and to help me close smoothly on the desire dates of closing special thanks to Anna and Jessica they took care of me not just as a customer As their own family.
The loan officer and team were amazing. Excellent communication and service throughout the whole process.
Smoothest home buying experience I've had. Perfect communication and excellent service.
Great
Anna Eng has a 4.6 star rating with 408 reviews.
Anna Eng is open now. It will close at 6:00 p.m.