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Anna Eng

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6408 reviews
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Francisco B.'s profile image
Francisco B. 
3 years ago

Anna Eng and Sarah Murphy at PennyMac were so efficient and prompt we were able to close on our loan in 20 days. 

Anne C.'s profile image
Anne C. 
3 years ago

Anna was terrific!!! Professional, knowledgeable and very efficient! My closing could not have gone more smoothly and Anna is the reason! I was delighted with the whole process start to finish. 

Youngjae K.'s profile image
Youngjae K. 
3 years ago

Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you. 

Hannah D.'s profile image
Hannah D. 
3 years ago

I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast. 

Bradley G.'s profile image
Bradley G. 
3 years ago

I had Pennymac for our home mortgage before and had a great experience with them. It was easy to decide which lender to come back to. Great service and great rates. 

Jose S.'s profile image
Jose S. 
3 years ago

It was pretty easy and all my questions were answered fast. just what stressed me out for a moment it was when asking for the same documents over and over. Other than that it was good. 

Gail W.'s profile image
Gail W. 
3 years ago

The dashboard and downloads made it very easy to get documents and responses faster 

Sean H.'s profile image
Sean H. 
3 years ago

Great staff and friendly people 

Brandon M.'s profile image
Brandon M. 
3 years ago

Anna was great and always responded quickly. She was awesome with getting everything situated with closing 

Frequently asked questions about Anna Eng

How is Anna Eng rated?

Anna Eng has a 4.6 star rating with 408 reviews. 

When is Anna Eng open?

Anna Eng is open now. It will close at 6:00 p.m.