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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Anna Eng and Sarah Murphy at PennyMac were so efficient and prompt we were able to close on our loan in 20 days.
Anna was terrific!!! Professional, knowledgeable and very efficient! My closing could not have gone more smoothly and Anna is the reason! I was delighted with the whole process start to finish.
Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you.
I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast.
I had Pennymac for our home mortgage before and had a great experience with them. It was easy to decide which lender to come back to. Great service and great rates.
It was pretty easy and all my questions were answered fast. just what stressed me out for a moment it was when asking for the same documents over and over. Other than that it was good.
The dashboard and downloads made it very easy to get documents and responses faster
Great staff and friendly people
Anna was great and always responded quickly. She was awesome with getting everything situated with closing
Anna Eng has a 4.6 star rating with 408 reviews.
Anna Eng is open now. It will close at 6:00 p.m.