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Anthony & Sylvan Pools
- Swimming Pools
- Bulverde, TX
About this business
Location details
33010 US-281, Bulverde, TX, 78163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great sales process but salesman did not tell the truth about certain materials. DO NOT PUT LIMESTONE COPING ON A SALINE POOL!!! They say it will "wear out faster," but they do not say that it will continually dissolve into the pool and drop chips of limestone into the water, staining the bottom and filling the Polaris bag every day. The steps were a nightmare, even though the salesman listened and drew the steps I needed, they were not done correctly on the first two tries, and there was no communication between different s... read more
Business response:
Hi [Member Name Removed], I'm so sorry to hear this and I'd really appreciate the opportunity to speak with you to better understand your experience and to try to find a positive resolution your concerns. I have located your account and will be contacting you, shortly. Very Sincerely, Owen Customer Care
Sales and design were great and we were excited to build our pool. That ended the day construction was scheduled to begin when they realized typical equipment wouldn't fit and would require a mini excavator. Sales says don't worry we will eat the cost. 2 days later they say they need an additional $20,000.00 to LEASE a mini excavator for 1-2 weeks or we can cancel the contract. You could PURCHASE a mini excavator for $20,000 and typical leasing costs are $300/day to $1500/week. Now we have to figure out what to do with the l... read more
Frequently asked questions about Anthony & Sylvan Pools
How is Anthony & Sylvan Pools rated?
Anthony & Sylvan Pools has a 3.7 star rating with 187 reviews.
When is Anthony & Sylvan Pools open?
Anthony & Sylvan Pools is closed now. It will open tomorrow at 9:00 a.m.