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355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Thanks to MoOM for helping us refinance our home loan! We appreciated the promptness of starting the loan process, the explanations and commitment to our loan. The only thing that could have gone smoother was a better “overall picture” of required items needed for a VA loan (we could have gotten those done much earlier in the loan process, instead of one at a time as a “oh now we need….”
Business response:
Thanks for your generous rating and insightful feedback, Lynn. I'm glad to hear that you found our loan process prompt and our commitment to your loan satisfactory at Mutual of Omaha Mortgage. I apologize for any miscommunication with regards to the “overall picture” of required items for your VA loan. Your feedback is crucial for us to improve our processes and make the entire experience smoother for future clients. We'll certainly look into this matter and make necessary adjustments to ensure clear and comprehensive commu... read more
Verified by Mutual of Omaha Mortgage
Everything went smooth except a small issue at closing. The process was simple. The team was great. The app was extremely useful. I would have preferred a little more communication on status. I had to check in several times.
Business response:
Thanks for taking the time to share your feedback, Kevin. I'm glad to hear that overall, your experience with us at Mutual of Omaha Mortgage was positive, and you found value in our team and the app. However, I'm sorry to hear that we didn't quite meet your expectations regarding communication. Your feedback is very important and helps us improve. Moving forward, we will strive to ensure better communication and minimize any issues during closing. We appreciate your business and your willingness to work with us despite the ... read more
Verified by Mutual of Omaha Mortgage
The delays such as the deed and water test could have been told to us at the beginning so we could finish it asap and not have the delays. We could have done that stuff right off the bat and got this done faster.
Business response:
Thank you, Nicholas, for taking the time to review your experience with Mutual of Omaha Mortgage. I appreciate your feedback and understand your concerns about the delays related to the deed and water test. In the future, we will make an effort to communicate these needs upfront, ensuring a quicker and smoother process. Thank you for bringing this to our attention. We are always looking to improve our services and your input is invaluable.
Verified by Mutual of Omaha Mortgage
Quick responses, keeping us in the loop, coordinating so many extra factors at the last minute and successfully executing. Amazed by the time and work done to help us close!
Business response:
Thank you, Jessica, for the outstanding review! It's fantastic to hear that you appreciated my quick responses and coordination efforts. Your closing was indeed a unique circumstance, and it was my pleasure to ensure everything went smoothly. Just part of the work we do here at Mutual of Omaha Mortgage - always aiming to keep our clients amazed and satisfied. Thank you again for your trust and feedback. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Efficiency and friendliness
Business response:
I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Jacqueline. Your 5 star rating means a lot. It's great to know that you appreciated the efficiency and friendliness I strive to maintain in my work. Feel free to reach out anytime you need further assistance.
Verified by Mutual of Omaha Mortgage
Anwar was always quick to respond, very knowledgeable and advocated well for us!
Business response:
I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Ashlie. It was a pleasure assisting you, and your satisfaction is my top priority. I'm glad that my prompt responses and knowledge were of value to you. Always remember I'm here to advocate for you at any time. Thank you for the wonderful 5-star review.
Verified by Mutual of Omaha Mortgage
As first time homebuyers, the materials received to help us identify how the process works and what everything means was really helpful. Our closing went very smoothly because of how on top of it Anwar and Patty were.
Business response:
I'm thrilled to hear that you found our materials helpful, Andrea. Helping first-time buyers navigate the process is one of my top priorities, and I'm glad that everything went smoothly for your closing. Patty and I were glad to be there for you every step of the way. Thank you for trusting Mutual of Omaha Mortgage, and for giving me a perfect rating. I really appreciate your feedback.
Verified by Mutual of Omaha Mortgage
The support and commitment was outstanding that Anwar show my husband and myself .
Verified by Mutual of Omaha Mortgage
Communication was great!
Business response:
I am thrilled to hear that you were satisfied with the communication aspect of our service, Kelly. It's always a top priority for us at Mutual of Omaha Mortgage to ensure our clients are well-informed and consistently updated. Your kind review and 5-star rating mean a lot to me. Looking forward to serving your mortgage needs in the future. Best wishes! -Anwar Caliph
Anwar Caliph of Mutual of Omaha Mortgage has a 4.4 star rating with 70 reviews.
Anwar Caliph of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.