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Anwar Caliph of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbus, OH
About this business
Location details
355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Knowledgeable friendly person I always received an answer quickly
Verified by Mutual of Omaha Mortgage
Very good job Because my case was not easy Thank you much
Verified by Mutual of Omaha Mortgage
Helpful, kind, answer my question. Very patient with me explain every step of the process.
Verified by Mutual of Omaha Mortgage
This entire process was nothing short of amazing. Many thanks to Anwar, Curt Caulkins and Deborah Wolfe. They made the process so simple and efficient I never had worry about anything. Also the final product presenting with my loan will help me greatly in the future. I'll be recommending you folks to everyone when I have the chance. Thank you!
Verified by Mutual of Omaha Mortgage
Anwar was very helpful and answered my questions when I had them. Robert Wicklander on the other hand was not responsive at all to my calls and barely to mine or my realtor's email. The day of closing the messed up the credit amount that the seller's were giving me twice. Overall it wasn't a pleasant experience.
Business response:
Thank you, Addison, for sharing your experience with us. We're pleased to hear that Anwar was helpful and responsive to your questions. We recognize the concerns you had with communication and the issues during closing, and we sincerely apologize for any inconvenience this may have caused. We are committed to addressing these matters and improving our processes. Your feedback is invaluable, and we appreciate you bringing this to our attention.
Verified by Mutual of Omaha Mortgage
Communication was prompt, but it was never clear who to talk to about what. One point of contact would be best. During underwriting, the same information needed to be submitted multiple times. The application didn't include vital questions that would have made a significant difference in the process.
Business response:
Thank you for sharing your experience with us, Alicia. We understand how important clear communication and a streamlined process are during the mortgage journey. Your feedback about the need for a single point of contact and more comprehensive questions in the application is valuable, and we’ll certainly look into improving these areas. We apologize for any frustration the repeated information submissions may have caused.
Verified by Mutual of Omaha Mortgage
To wishy washy .Never could give a definite answer. EITHER GIVE A definite yes or a definite no. Waiting until last minute to give a desion. FELT LIKE A HOSTAGE. The decision could have been done early on. Left in limbo didn't know if I needed to pack or what until the day before closing. At least a two weak notice of either a heck yea or a heck no. Put in a bad position making me wait and not giving a decision until 24 hours before hand. Very disrespectful and not considerate of my time .
Business response:
Dear Allen, Thank you for writing about your experience but we must say, our staff is a bit confused by this review. Our Loan Originator, Anwar, received this message from you immediately after closing: "Anwar, Thank you for your help with my VA loan. We closed on the home today at 11.00 am and everything went smooth. Take Care". We've all had those circumstances when the process may have been arduous but the result was good. If this is the case here, we apologize for the difficulties but we are proud of the outcome. Sometim... read more
Verified by Mutual of Omaha Mortgage
We tried a few times to get correspondence and advise regarding locking in an interest rate. I did not receive a call back for a couple of days and then was told that he would watch the rate and lock us in if it started to climb. We didn't hear anything else about interest rates until we were ready to close and were locked in almost half a point higher than we were wuoted when we inquired about locking in. Then, when it was time for closing, our title company was told on Friday that they would have everything to them after l... read more
Business response:
We appreciate your feedback and apologize for the inconvenience you experienced during the process. Timely communication and ensuring the best possible rates are important to us, and we regret that this did not meet your expectations. We will review this situation to understand what happened and improve our service. If you have any further concerns or need assistance, please feel free to contact us directly. Your satisfaction is important to us.
Verified by Mutual of Omaha Mortgage
Once we did not have to deal with Anwer Caliph, everything was fine. Anwar doesn’t listen to his clients. He overtalks them an doesn’t let them get a word in!
Business response:
I'm sorry to hear about your experience dealing with Anwar Caliph at Mutual of Omaha Mortgage. We value your feedback and it's important to us that our clients feel heard and respected. We'll certainly pass your comments along for review and strive to do better in the future. Thank you for bringing this to our attention, Claude.
Frequently asked questions about Anwar Caliph of Mutual of Omaha Mortgage
How is Anwar Caliph of Mutual of Omaha Mortgage rated?
Anwar Caliph of Mutual of Omaha Mortgage has a 4.4 star rating with 70 reviews.
When is Anwar Caliph of Mutual of Omaha Mortgage open?
Anwar Caliph of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.