This profile has been claimed by the business owner or representative.
Aqua Living Factory Outlets
- Hot Tub & Pool
- Greensboro, NC
About this business
Originally planned around a courthouse in 1808, Greensboro is now the third most populous city in North Carolina. In the 1840s it became a stop for a new railroad line, and a sudden boom in traffic led to a significant amount of growth. Locals and visitors alike can enjoy attractions of all sorts, including art galleries, the ACC Hall of Champions, gourmet food tours, theater, the historic Latham-Baker house and a butterfly farm. When it comes to night life, Greensboro has plenty to offer in the way of dining, live music an... read more
Location details
104-G Meadowood St, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We bought a spa from this place. Big mistake, piece of *****
the $600 upgrade price and a week and a half later still haven't received my tub! I was told I would get the number to the delivery driver. Still waiting for that along with my tub. At this point, I've requested my money back which they charged me 25% of what I put down AFTER the delivery team reached out saying they do NOT do installation, although I ASKED if installation was included with the 500 delivery fee! Upon calling other companies, regarding this fact, I was informed this is something they'd never heard of! Steer c... read more
We bought and ordered a swim spa in 2022. It was delivered on2/25/22 it was completely damaged and not what we ordered. We were told if we didn’t accept this exact Spa we wouldn’t get the Chiller system. The ONLY reason we bought from this company, as we live in Az. It was wrong color side panels, missing features we had ordered. When it was delivered it was so unbelievably damaged. It completely looked used. We were told that it went through “bad weather” on delivery and everything that was wrong would replaced and fixed AS... read more
Aqua living is a horrible company. It would take me forever to state everything that has gone wrong . I have continually asked to speak to a supervisor but they seem to have no interest in speaking with me . As of today I’m still waiting for a hot tub cover that fits my hot tub . I urge you not to do business with this company
Got my tub delivered in May and it was damaged, then it was leaking water, they sent someone to fix the leak and now there’s an electrical issue, still can’t use my spa
Was told shipment of tub 10-14 days. It has been 23 days and no hot tub, no e-mail and no phone call, on eta. Was told tub was in stock by corp. sale rep, when I purchased the tub. Local sales rep has canceled his phone number. If this is real business it is not a good business.
After just a few years the materials are disenigrating. Reach out for help and got NOTHING. open a service request online and after a few weeks they simply closed it. Went to two different stores - Charlotte and Asheville- and got nowhere. They don't have anyone to service them. Very discouraging to have spent this money and and not get any help.
Had tranquility hot tub for 4 years and have had nothing but trouble with it. Even when it arrived it needed a new pump as it did not work on arrival. The sidewall cracked in the filter area and Aqua living has not/will not return any calls on this. This company does answer warranty calls, and the main tub wall has a crack in it that leaks is supposed to have 10-year warranty on spa walls, and they are not interested in hearing about it. Aqua Living does not follow their warranty as I have had to call on this hot tubs at lea... read more
I bought a hot tub from Aqua Living Factory Outlet in Spokane, Washington 4/6/24. It quit working less than 4 months later. The company's TUFF SPAS is one of several brands manufactured by LPIinc in Johnson City, Tennessee. After reading other reviews of their notoriously awful customer service, I assumed that I, too, would be given the brush-off, and I was right. Mike Jones, the local sales manager, did not respond to my email. I also contacted customer service. Supposedly there were 6 customers ahead of me, so I left my nu... read more
Frequently asked questions about Aqua Living Factory Outlets
How is Aqua Living Factory Outlets rated?
Aqua Living Factory Outlets has a 4.4 star rating with 445 reviews.
When is Aqua Living Factory Outlets open?
Aqua Living Factory Outlets is closed now. It will open tomorrow at 10:00 a.m.