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Arbor Terrace Exton
- Assisted Living Facilities
- Exton, PA
About this business
Location details
100 Oaklands Blvd, Exton, PA, 19341, United States
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Staff was friendly. Seems like a lot of options for residents. Not sure my dad would take advantage of most of them. Regarding cleanliness, the floors were sticky which took away from the experience a bit.
Business response:
Thank you for visiting and for the honest feedback. We're glad our staff made a good impression and that you saw the range of options available for residents. We take cleanliness seriously, and we'd welcome the chance to talk through your experience. Please reach out to our Executive Director, Sue Haines, at (484) 249-2055. We'd love the opportunity to show you and your dad more of what we offer.
Everyone I came in contact, from the person at the front desk, to the people who I happened to meet in the hall, were helpful, courteous and friendly. [name removed], who took me on a tour and explained everything was knowledgeable and kind. The facility is beautiful.
Business response:
Thank you for sharing your experience. We're so glad that everyone you encountered, from our front desk to the friendly faces in the hall, made you feel welcome. We'll be sure to pass along your kind words to the team member who gave you the tour, as it's wonderful to hear the walkthrough was both knowledgeable and warm. Thank you for the lovely compliment on our community, and we hope to see you again soon.
Kind, caring and excellent. Could not have been a better staff, facility, environment than it is!! My mom loves it there. The staff and care went above and beyond! Anyone looking for a wonderful caring community for their loved one, who is in between personal care/assisted living and "full-on" memory care the "bridges" community is ideal!! My only regret is that we didn't find Arbor Terrace "bridges" community earlier!!
Business response:
Thank you for this wonderful endorsement! We're so happy your mom loves her home in the Bridges neighborhood, and it means so much to hear that the team has gone above and beyond for your family. We'll be sure to share your kind words with the staff!
It's a very nice facility. The staff were all very pleasant. Very clean, and everything looks new and clean.
Business response:
Thank you for the kind words about Arbor Terrace Exton! We're so glad you had a pleasant experience and that our community made a great impression. We appreciate you taking the time to share your feedback!
Rooms and facilities are great.. Food is good and even better with the à la carte menu Activities on and off campus great and a good variety.
Business response:
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the rooms, amenities, dining options, and the variety of activities. We appreciate you being part of our community.
The staff at Arbor Terrace is wonderful!
Business response:
Thank you for your kind words! We’re proud of our amazing team and their dedication to providing exceptional care and creating a warm, welcoming environment for all our residents and their families.
The memory unit director was very attentive and would respond quickly. Daily activities, beautiful outdoors available.
Business response:
Thank you for your kind review. We're so glad to hear that our Memory Care Director's attentiveness and quick communication made a positive impact. It’s also wonderful to know you appreciated the daily activities and access to our beautiful outdoor spaces. Your feedback means a lot to us!
Generally quite clean. Excellent ability to communicate with leadership at any hour. most staff were wonderful. Food was subpar to be honest but wasn't a real priority for us. Activities were fine. 3-11 staff were not as engaging or kind as 7-3 staff
Business response:
Thank you for sharing your thoughtful feedback about our community and team. We appreciate your insights on dining and evening engagement and are always striving to enhance every aspect of life here. Please contact our Executive Director, Sue Haines, at 484-249-2055 so we can discuss your experience in more detail and continue elevating our community.
The engagement staff were phenomenal. The rooms were great, and the meal were average.
Business response:
Thank you for your feedback! We're so glad to hear you had a great experience with our engagement team and enjoyed the rooms. We also appreciate your thoughts on the meals—your input helps us continuously improve every aspect of our community.
Frequently asked questions about Arbor Terrace Exton
How is Arbor Terrace Exton rated?
Arbor Terrace Exton has a 4.7 star rating with 157 reviews.
When is Arbor Terrace Exton open?
Arbor Terrace Exton is open now. It is open 24/7.