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Arbor Terrace Exton
- Assisted Living Facilities
- Exton, PA
About this business
Location details
100 Oaklands Blvd, Exton, PA, 19341, United States
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Kind, caring and excellent. Could not have been a better staff, facility, environment than it is!! My mom loves it there. The staff and care went above and beyond! Anyone looking for a wonderful caring community for their loved one, who is in between personal care/assisted living and "full-on" memory care the "bridges" community is ideal!! My only regret is that we didn't find Arbor Terrace "bridges" community earlier!!
Business response:
Thank you for this wonderful endorsement! We're so happy your mom loves her home in the Bridges neighborhood, and it means so much to hear that the team has gone above and beyond for your family. We'll be sure to share your kind words with the staff!
It's a very nice facility. The staff were all very pleasant. Very clean, and everything looks new and clean.
Business response:
Thank you for the kind words about Arbor Terrace Exton! We're so glad you had a pleasant experience and that our community made a great impression. We appreciate you taking the time to share your feedback!
Rooms and facilities are great.. Food is good and even better with the à la carte menu Activities on and off campus great and a good variety.
Business response:
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the rooms, amenities, dining options, and the variety of activities. We appreciate you being part of our community.
The staff at Arbor Terrace is wonderful!
Business response:
Thank you for your kind words! We’re proud of our amazing team and their dedication to providing exceptional care and creating a warm, welcoming environment for all our residents and their families.
The memory unit director was very attentive and would respond quickly. Daily activities, beautiful outdoors available.
Business response:
Thank you for your kind review. We're so glad to hear that our Memory Care Director's attentiveness and quick communication made a positive impact. It’s also wonderful to know you appreciated the daily activities and access to our beautiful outdoor spaces. Your feedback means a lot to us!
Generally quite clean. Excellent ability to communicate with leadership at any hour. most staff were wonderful. Food was subpar to be honest but wasn't a real priority for us. Activities were fine. 3-11 staff were not as engaging or kind as 7-3 staff
Business response:
Thank you for sharing your thoughtful feedback about our community and team. We appreciate your insights on dining and evening engagement and are always striving to enhance every aspect of life here. Please contact our Executive Director, Sue Haines, at 484-249-2055 so we can discuss your experience in more detail and continue elevating our community.
The engagement staff were phenomenal. The rooms were great, and the meal were average.
Business response:
Thank you for your feedback! We're so glad to hear you had a great experience with our engagement team and enjoyed the rooms. We also appreciate your thoughts on the meals—your input helps us continuously improve every aspect of our community.
Arbor Terrace is the only place that had a spot for my mom, with dementia, that didn’t require her to be in a locked memory care unit. For now, she is able to receive care which is a little bit more than basic assisted living. Arbor Terrace was also the only place that had numerous meal options. My mom is a picky eater, so if she does not like the main entree options of the day, then she can order food that is always available. The staff are very nice and friendly. The entire atmosphere is brightly lit. My mom loves it here.
Business response:
Thank you for sharing your experience! We’re so glad to hear that Arbor Terrace Exton has been the right fit for your mom and that she’s receiving the care she needs while enjoying the flexibility of dining options. Our team is dedicated to creating a warm, welcoming environment, and it’s wonderful to know she feels at home. We truly appreciate your kind words and are grateful to have her as part of our community!
Staff treated my mother with respect and dignity. Knowing some of the other facilities in the area I not sure if I could have that confidence. Staff interaction was 100% professional. We picked this community because of the location and first impression visual. Very clean.
Frequently asked questions about Arbor Terrace Exton
How is Arbor Terrace Exton rated?
Arbor Terrace Exton has a 4.7 star rating with 151 reviews.
When is Arbor Terrace Exton open?
Arbor Terrace Exton is open now. It is open 24/7.