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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Dan did a great job in getting me checked in, getting my service performed and checking me out in a reasonable period of time.
Business response:
Thanks for the fantastic feedback, Jan! We're thrilled to hear that Dan provided you with such efficient service. We strive for a seamless experience, and it's great to know we hit the mark for you. Looking forward to seeing you again soon!
This dealership takes good care of its customers - customer service is a priority. Thank you.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Everything and everyone was excellent.
Business response:
Thanks for the fantastic review! We're thrilled to hear that you had such a great experience with us. Our team works hard to provide excellent service, and your feedback means a lot. Looking forward to seeing you again soon!
Excellent Fast Service for the car as well as fantastic customer service!
Business response:
We're thrilled to hear you had a fantastic experience with our fast service and customer care. Your satisfaction is our top priority, and we appreciate your positive feedback! Thank you for choosing us for your car needs!
Our Service Advisor Jim is the best! This is the only place our Cadillac comes to for service.
Business response:
Thanks for your kind words! We're thrilled to hear that Jim provided you with top-notch service. It's great to know that you trust us with your Cadillac. We look forward to continuing to serve you in the future!
Great, prompt professional service
Business response:
Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our service. Your satisfaction is our top priority, and we appreciate your support. Looking forward to assisting you again in the future!
Jim and the service team are transparent and trustworthy. They provide photos that are great for helping decide what course of action to take. Jim goes above and beyond to keep one informed and within budget.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our service team. Transparency and communication are key for us, and it's great to know you felt supported throughout the process. We appreciate your trust and look forward to serving you again!
Called the service department regarding an engine code and suggested coolant problem. The were able to take me in quickly (on Christmas Eve, no less), and replaced a broken thermostat. Fast, friendly and knowledgeable.
Business response:
Thank you for your fantastic review! We're thrilled to hear that our service team could assist you promptly, especially on Christmas Eve. Your satisfaction is our priority, and we appreciate your kind words about our staff's friendliness and expertise. Safe driving with your XT6!
At first they just reset the battery & said code was cleared & come get car. Well that's not fixing the problem & I can clear a code myself. The thermostat code continued to be a problem on/off which is why we scheduled appointment. Finally after stating we wouldn't be picking up car until fixed..they found fluid leaking from radiator and thermostat did in fact have a problem. Then they fixed the issue. As a customer you shouldn't have to tell them the problem..just be adamant when you know there's a car problem especially u... read more
Business response:
Thank you for your feedback. We're glad to hear the issue was ultimately resolved, but we apologize for the initial experience. Your insights on communication are valuable, and we're committed to improving our service. We appreciate your patience and hope to provide a smoother experience in the future.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,300 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is open now. It will close at 8:00 p.m.