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The Parts Department at Cadillac Dealer Demo maintains a comprehensive inventory of high quality genuine OEM parts. Our highly knowledgeable staff is here to answer your parts inquiries. Should we not carry a part for which you're searching, we can always order it for you and receive it within a timely manner.
8310 W Bell Rd, Glendale, AZ, 85308, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Dealer Repair I was somewhat disappointed in the dealership when it came to timely repair of my vehicle and keeping me informed about what was going on. I know some of it had to do with the insurance company but the dealership could have done a better job. Secondly my car was also due for a service that was performed at the same time it was there, but I received two calls from individuals at the dealership asking to make appointments to service the car when they had the car. My additional key fob that was supposed to have be... read more
Surprise XT4 owner We were overwhelmed with our options for SMller crossover for our retirement years, Arrowhead provided a perfect comparison of the two we had narrowed it dow to and worked with us to drive and compare those options. Once we decided they found the vehicle we wanted in another state and delivered it in a timely manner. The usual rigorous paperwork was very fluid and informative until we reached the exact deal we wanted. Truely an exceptional experience and will use them for all our car purchases, thank you A... read more
Unprofessional Salesman My wife and I having been looking for a car for some time. We're have researched online and found a match at Arrowhead. The experience was so disappointing. The salesman was rude and condescending. We offered an amount that was very close to the market value. It didn't bother me that the dealership wanted more for the car. It did bother me that the man was rude instead of gracious. Not really sure how a sales professional like that stays in the business.
Did not feel the Cadillac love I purchased my Cadillac from a different location. I was having problems with my GPS system and brought it to this location for repair. I had purchased a warranty and this dealership made -arrangements to have the GPS system REPLACED. They had my car for a few days and when I picked up my car I just assumed it was repaired (left in hurry) only to discover later that day that the problem still existed and I was surprised to see all my previous history was still in the GPS system which led me to ... read more
Just say "NO" to Arrowhead Cadillac and Cadillac! I purchased my second vehicle from Arrowhead recently. The first experience at the dealer a few years ago was great. Wonderful Cadillac and wonderful sales and service experience. Second purchase, not so much. I'll NEVER purchase another vehicle from Arrowhead Cadillac (I'll never purchase a Cadillac again) or purchase a vehicle at any other Berkshire Hathaway owned dealership and I am certain after my family, friends and professional business associates hear my sto... read more
Arrowhead Cadillac Horrible experience , The people running this dealership have "no integrity" by far some of the most arrogant people I ever dealt with in my life and with social media today I don't think arrowhead Cadillac has a bright future, I will personally never do business with arrowhead Cadillac again. Sincerely,Kevin Spong
Get everything in writing! A year after I purchase my car, what I was told when making the purchase regarding dealer addon warrantied item has changed. No response back from the GM explaining the change. very poor customer service from the front office. Service department has been stellar. I can not recommend Arrowhead cadillac and longer.
Go somewhere else! Bought my car on 7/5 after finding it online and everything seemed to be going fine. After 30 days I never recieved my financing papers so I contacted Lund on 8/5 and told them my concern. They replied a day later stating my loan paperwork had been misplaced by the bank and that he had records from FED EX showing it had been recieved by the bank weeks earlier but they lost it (not true). He then said that he confrimed with the bank the loan would fund the next day (8/6) and I would recieve my paperwork fro... read more
Waste of time After going 30miles the day we picked up our car from service and spending $3,000 to fix it the check engine light came on. So we took it right back. It had the same errors as before. The response I got was well we cant fix it we cant get the right parts. Didn't get a refund or anything.
Arrowhead Cadillac Parts has a 4.2 star rating with 851 reviews.
Arrowhead Cadillac Parts is closed now. It will open tomorrow at 7:00 a.m.