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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room, comfy beds, clean. Breakfast was good. Pool was warm, comfy couches around fire pit. Need a car, not much around the immediate area to do.
Business response:
Dear Sandra,We're thrilled you enjoyed your stay with us and found your room comfortable and clean, with a satisfying breakfast to start your day. It's great that you appreciated our warm pool and comfortable, relaxing seating around the fire pit. While we understand the need for a car to explore the immediate area further, we're glad our amenities provided a comfortable and enjoyable experience during your stay. Thank you for choosing us, and we hope to welcome you back again for another beautiful stay!Thank You,Arroyo Pini... read more
Business response:
Dear Gaston,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Diane,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Arroyo Pinion Hotel Management
Mid grade hotel. It was fine. Air conditioner in our room sounded like a Boeing 737 and didn’t really put any cold air out. Pool was a nice feature. Communal outdoor spaces were nice when it wasn’t filled with smokers.
Business response:
Dear Johnny,Thank you for your feedback. We apologize for the inconvenience caused by the noisy air conditioner in your room. We'll address this issue promptly to ensure a comfortable stay for our guests in the future. We're glad to hear that you enjoyed the pool and outdoor spaces. We'll also consider your comments about smoking to improve the experience for all our guests. We hope to have the opportunity to welcome you back for a better stay in the future.Thank You,Arroyo Pinion Hotel Management
Heated pool was very clean; trolly/van to surrounding areas very convenient, right outside property. Manager very helpful. Did not like fact that dogs are allowed in any room and outdoors -- peeing & pooping by dogs on property not to my liking. Only do cleaning after 3 days stay and only by request.
Business response:
Dear Sally,Thank you for sharing your experience with us. We're glad you enjoyed the heated pool and found our transportation services convenient. We apologize for any inconvenience caused by dogs on the property. Your feedback is valuable, and we'll consider it to improve our services and policies. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Thank You,Arroyo Pinion Hotel Management
A great place that is tucked in
Business response:
Dear Guest,We're delighted to hear that you found our place to be great and tucked in! Providing a cozy and comfortable atmosphere for our guests is important to us, and we're thrilled that you enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!Thank You,Arroyo Pinion Hotel Management
Wonderful place to stay. Great hospitality!!
Comfortable Bed But Shower Safety Needs Attention Comfortable bed and reasonably quiet. But the sofa has very short legs so you sit very low and you can feel the springs when sitting. Also in our room (226), the safety rail in the bathtub was loose on the bottom part of the two brackets so it might come off if your were slipping while showering and grabbed it.
Business response:
Dear James,We're glad you found the bed comfortable and your stay reasonably quiet. We appreciate your feedback regarding the sofa and safety rail in the bathtub. Ensuring the safety and comfort of our guests is paramount, and we apologize for any inconvenience you experienced. We'll address these issues promptly to prevent any future occurrences. Thank you for bringing them to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future.Thank You,Arroyo Pinion Hotel Managem... read more
The staff great. Lighting in the rooms not good. Room is dark and the lighting to fluorescent. The rooms are just ok.
Business response:
Dear Anita,We appreciate your positive feedback regarding our staff. We apologize for any inconvenience caused by the lighting in the rooms. We will certainly look into improving the lighting to ensure a more comfortable stay for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for an even better experience in the future.Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.