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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing I did not like was checking in. I walked in to the office and was told by a employee to use the check in kiosk that had a live person in the Philippines, but had a hard time understanding her. The employee behind the desk had to tell me what she was talking about. It took longer to check in then just have the in person employee check me in.
Business response:
Dear Jeff,We apologize for the inconvenience you experienced during check-in. Our goal is to streamline the process for efficiency, but it seems we fell short in providing clear instructions. We'll work on improving communication between our kiosk attendants and guests to ensure a smoother experience. Your feedback is valuable, and we appreciate your patience. We hope to welcome you back for a more seamless stay in the future.Thank You,Arroyo Pinion Hotel Management
I like that they have continental breakfast for guests and there’s enough parking. The room needed some renovation as the carpet looks dirty & I find it odd that the sink is the first thing you see when you open the door. The first night we can hear our next room neighbor’s noise but overall, it was a comfortable stay.
Business response:
Dear Guest,Thank you for a Perfect Score Rating on your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Arroyo Pinion Hotel Management
It’s an OK hotel the staff was very nice. The place is pretty dated, but what’s there was clean just an average hotel. I would stay there again mostly because the staff was so nice but the place could use a little updating
Business response:
Dear JOHN,We appreciate your feedback and are glad to hear that you found our staff accommodating. While we strive to maintain cleanliness, we understand your concerns about the dated appearance. Rest assured, we continuously work on improvements to enhance our guests' experience. Your loyalty is valued, and we hope to welcome you back in the future with a refreshed ambiance that meets your expectations. Thank you for choosing to stay with us.Thank You,Arroyo Pinion Hotel Management
Davvero un ottimo hotel consigliato
Business response:
Dear Gioacchino,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We work tirelessly to ensure our guests experience the best hospitality in Arroyo Pinion Hotel, Ascend Hotel Collection. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Amanda,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Arroyo Pinion Hotel Management
Stuff was great
Business response:
Dear Kelly,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.