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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was excellent and ready to help at any time.
Business response:
Dear James,Thank you for acknowledging our dedicated staff's commitment to exceptional service. We take pride in providing a seamless and welcoming experience for our guests. Our team strives to ensure that every need is met promptly and with genuine care. Your recognition motivates us to maintain this high standard of hospitality. We look forward to welcoming you back for another memorable stay.Thank You,Arroyo Pinion Hotel Management
The staff was exceptional. Very friendly and curtious. Coffee machine that brewed fresh every cup. We are early risers and the staff scrambled to provide breakfast before the promised “open” hours. I did expect a Sedona view from the room but the small port hole of a window looked out on the trash bins.
Business response:
Dear William,We deeply appreciate your kind words regarding our exceptional staff and freshly brewed coffee. It's heartening to hear that we could accommodate your early morning needs. However, we apologize for any disappointment regarding the view from your room. We strive to ensure every guest's experience is memorable, and we'll take your feedback into account to improve. Thank you for choosing to stay with us; we hope to have the opportunity to exceed your expectations in the future.Thank You,Arroyo Pinion Hotel Manageme... read more
Tub was small but other wise very nice stay.
Business response:
Dear Samantha,Thank you for your feedback. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience regarding the tub size. We appreciate your input and will certainly consider it for future improvements. We strive to provide a comfortable experience for all our guests and hope to welcome you back soon for an even better stay.Thank You,Arroyo Pinion Hotel Management
Good location, clean, and staff friendly.
The room was clean and the staff were friendly. Thank you!!
Business response:
Dear Hata,Thank you for your kind review! We're thrilled to hear that you found our room clean and our staff friendly. Providing a comfortable and welcoming experience for our guests is always our top priority. We hope to have the pleasure of hosting you again soon for another enjoyable stay. Safe travels!Thank You,Arroyo Pinion Hotel Management
Perfect location - close to hiking trails and attractions while away from the congestion of downtown. Standout staff - everyone was helpful, attentive, friendly, and seemed happy to be there. Room appointments nice, we found the bed comfortable. The fireplace in our room was a nice touch and really took the chill out of the air. Recent upgrades like the HVAC and the bath mirror/light were appreciated. Decent but not extravagant breakfast, parking can be a little tight for large SUVs. Overall, highly recommend! Thanks guys ;)
Business response:
Dear George,Thank you for your glowing review! We're delighted you enjoyed our prime location and appreciated our attentive staff. It's fantastic to hear you found the room amenities comfortable, including the cozy fireplace. We're continuously striving to enhance guest experiences, so we're thrilled you noticed recent upgrades. We'll certainly take your feedback regarding breakfast and parking into consideration for future improvements. Your recommendation means a lot to us, and we hope to welcome you back soon for another ... read more
Business response:
Dear Brad,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Arroyo Pinion Hotel Management
For $300 per night, not what you expect. Water takes a while to warm up. Only special perk is actually being the park and quick drive to canyon.
Business response:
Dear Martin,We appreciate your feedback and apologize for any inconvenience experienced. Rest assured, we're actively addressing the water temperature issue to ensure a more prompt warm-up. While we're delighted you enjoyed the proximity to the park and canyon, we'll strive to enhance your overall experience with additional perks and amenities. Your satisfaction is paramount, and we look forward to exceeding your expectations on your next visit.Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.