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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We liked the private patio and clean room. The breakfast was ok.
Business response:
Dear John, Thank you for allowing Arroyo Pinion Hotel, an Ascend Hotel Collection Member to host your recent stay. We're delighted to hear that you had a positive experience and appreciated our clean accommodations, as well as had the opportunity to enjoy the private patio area. We appreciate you taking the time to share your kind comments and hope to welcome you back the next time you're in the area.
It was a great hotel for a reasonable price in its location!
Business response:
Dear Whitney, Offering unbeatable value in a prime location is what we do best! Thanks so much for allowing us to host your travels to Sedona; we genuinely hope you had a fantastic getaway. Safe travels ahead, and do feel free to stop by anytime!
Easy location. Clean, quiet and hassle free.
Business response:
Dear Christopher, Thank you for writing this wonderful review of your recent stay. It is great that you appreciated our convenient location and found your room quiet, clean, and comfortable. We look forward to your next visit.
I liked the cleanliness of our room and the amenities were great..Loved the jetted tub..The bed was very comfortable and our room had a nice large refrigerator and microwave. Loved the huge mirrors and the light fixtures for reading without disturbing my husband. Didn't like that the room was not sound proof and could hear footsteps and jetted tub running in room above ours.
Business response:
Dear Susan, It was our pleasure to welcome you to Arroyo Pinion Hotel, an Ascend Hotel Collection Member. It's fantastic to see you liked our clean and well-appointed accommodations, and we're glad you appreciated the extra touches with our room amenities. We are sorry if you experienced any noise concerns, yet we hope that you were still able to get a restful night's sleep. On behalf of our team, we would love to have you back in the future for an experience that is nothing short of exceptional. Safe travels!
Location and clean.breakfast options great.. staff extremely Helpfull ..
Business response:
Dear Mustapha, Wow! What a fantastic review. Thank you so much for highlighting our amazing staff and fantastic location. With so much to do in Sedona, we hope you had a blast checking it all out. We can't wait to deliver another amazing experience on your next visit to Arroyo Pinion Hotel, an Ascend Hotel Collection Member.
Expected More! The staff is friendly. Our room was dark and dated. The window was small and didn't allow for much natural light. The breakfast was minimal - packaged breakfast burritos, hot and cold cereal, packaged Danish and small muffins. We had to keep the lid off of the toilet because the rubber covert the bottom of the tank didn't always seal, making the water run continuously. It appeared that the trash receptacles around the grounds were not emptied daily. Unfortunately, It didn't meet our expectations for the price.
Business response:
Dear Timothy, We're sorry that your stay did not meet your expectations. Your comments have been shared with our team to ensure that they are addressed as this is never the experience we wish for our guests. Thank you for giving us the opportunity to host you and we hope to have another chance at impressing you.
The property and staff were nice but the pool and jacuzzi were dirty. The jacuzzi timer was broken and unsafe.
Business response:
Dear Maria, Our friendly staff truly enjoyed hosting you and will be glad they were a highlight of your visit. However, we apologize for any concerns about the pool and hot tub, and we'll look into your comments further. The next time you're in town, we invite you to stay with us again.
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.