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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great grounds, pool, fire pit, breakfast, and recently renovated rooms. Staff was the extra bonus that moved from good to great.
Business response:
Dear Guest, Thank you for choosing Arroyo Pinion Hotel, an Ascend Collection Hotel, and for your terrific review. We are glad to know you enjoyed your time on the property and that the room updates enhanced your stay. It’s also wonderful to hear that the amenities helped create a relaxing atmosphere during your visit. Most of all, we are proud that our team made such a positive impact and further elevated your experience. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. It ... read more
Nicely remodeled room, minisplit HVAC unit was quiet. Mattress and linens were comfortable. Room was clean. Some sounds through the walls from late night noisy neighbors playing music, and the refrigerator ran incessantly but was not too annoying. The bathtub was an appreciated luxury. The patio was pleasant but I had to remove a thick layer of dusty dirt from the chairs.
Business response:
Dear Guest, Thank you for reviewing your stay at Arroyo Pinion Hotel, an Ascend Collection Hotel. We are pleased to know you found the accommodations comfortable, enjoyed the recent updates, and had space to unwind both indoors and out. We also appreciate you noting areas that could have been improved, as comfort and upkeep are essential to us, and your observations help guide our attention. Your feedback has been shared with our team, and we hope to have the chance to welcome you back and provide an even smoother, more rela... read more
Just ok
Business response:
Dear Guest, Thank you for taking the time to share your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Best regards, Vishal Patel General Manager
Friendly staff, clean heated pool, nice amenities, good breakfast!
Business response:
Dear Guest, Thank you for choosing Arroyo Pinion Hotel, an Ascend Collection Hotel. Our highest priority is ensuring you have an exceptional stay across all areas of our hotel, and we are glad we could make that happen. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back. Best regards, Vishal Patel General Manager
The room was clean and perfectly updated- no frills, but tastefully contemporary. It was a perfect stay for our trip! We also loved the heated pool. The staff was really nice.
Business response:
Dear Guest, Thank you for sharing your comments with fellow travelers regarding your time at Arroyo Pinion Hotel, an Ascend Collection Hotel. We are delighted to hear that the refreshed room design met your expectations and served you well during your trip. It is also wonderful to know that you enjoyed our outdoor heated Pool and found it a highlight of your stay. Your kind remarks about our team are truly appreciated, as providing warm and attentive service is very important to us. It was our pleasure hosting you during you... read more
Room was recently remodel and was very nice. Parking was a little tight due to construction but overall was a great stay
Business response:
Dear Guest, Thank you for the excellent rating and for the wonderful comments about your time at Arroyo Pinion Hotel, an Ascend Collection Hotel. We are delighted that you enjoyed your recently remodeled room and found it comfortable, stylish, and well-appointed. It’s always rewarding to hear that our guests appreciate the care and attention we put into updating our accommodations. We also appreciate your understanding regarding the limited parking. While we work to enhance the property, temporary inconveniences may arise, a... read more
Business response:
Dear Guest, Thank you for being our guest and for the high rating! It is wonderful to learn that you enjoyed your time at Arroyo Pinion Hotel, an Ascend Collection Hotel, and that we exceeded all your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Best regards, Vishal Patel General Manager
The facility was under construction, which was not mentioned by Expedia when we booked it. Why is that?
Business response:
Dear Guest, Thank you for staying with us and for taking the time to share your experience. We regret that our ongoing remodeling work affected your visit and understand how important it is to have clear expectations when traveling. These improvements are being made with our guests’ future comfort in mind, and we genuinely hope you’ll consider returning to experience the refreshed spaces once everything is complete. We appreciate your understanding and thank you again for your feedback. Best regards, Vishal Patel General Man... read more
Yes the room was clean and the staff was great. But your site was not up to date with the current status of the rooms or the accomodations since the room I reserved was not available anymore. Will go back to booking at the hotel and not through you anymore.
Business response:
Dear Guest, Thank you for taking the time to share your feedback and for your positive rating. We are pleased to hear that you found the room to be clean, as cleanliness is a key priority for our team. It is also encouraging to know that our staff made a great impression during your stay, as attentive service is central to the experience we aim to provide. At the same time, we sincerely regret the inconvenience you encountered regarding the room type availability. We understand how vital accurate details are when making a re... read more
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,966 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.