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Ashcroft & Oak Jewelers
- Jewelry
- Louisville, KY
About this business
Location details
5000 Shelbyville Road, 1425, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedWanted a pair of pearl earrings for our 30th anniversary. Didn’t want to spend a fortune. The jeweler worked with us to give us a deal on a very pretty pair. Thank you so much!
Business response:
Hi, Rhonda. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
Very personable and nice selection
Business response:
Hi, Karen Kaiser. Thanks for the compliment! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
Customer service is awesome and selections are classic!!!
Business response:
Hi, Steve. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
Michelle was very helpful, found something lovely within my price range. I brought it home, my wife loved it, so yes - highly recommend!
Business response:
Hi, Joseph. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
It was awesome! They immediately approached me the moment I walked in. They were very helpful in my purchase. I would highly recommend them.
Business response:
Hi, Kristopher Steven. We are thrilled to learn that you had a positive experience with us! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
The staff is amazing and provides great customer service. They're very patient and helpful and you don't feel pressured to make an immediate buy. They also work within your budget. I went to a few other jewelers when i was looking for an engagement ring and was chased off each time either by unfriendly service or hidden fees and charges. Ashcroft & Oak is upfront and honest. My fiancé loves her ring and I am beyond happy with the quality of service I was given. We will return to get our wedding bands from them as well. I wou... read more
BUYER BEWARE!!! I use reviews when making large purchase decisions so I will share with you my bad experience!! In August I dropped off my Ashcroft diamond bridal set due to a broken prong. The halo was still attached, but with a slight touch one could tell something was broken. The manager looked at the set and lifted the edge of the halo and off came the halo! The ring was sent to repair. 4 plus weeks later I went to pick up the ring and the halo was mounted off center and the repairs were not correct. I asked for guidance... read more
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.6 star rating with 330 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is open now. It will close at 8:00 p.m.