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Ashcroft & Oak® Jewelers

4.9
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About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

5000 Shelbyville Road, #1425, Mall St. Matthews, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9210 reviews
5
190
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7 reviews have no rating
Rhonda Lang's profile image
Rhonda Lang 
recommend  Recommended
9 months ago

Wanted a pair of pearl earrings for our 30th anniversary. Didn’t want to spend a fortune. The jeweler worked with us to give us a deal on a very pretty pair. Thank you so much! 

Business response:

Hi, Rhonda. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Karen Kaiser Kempf's profile image
Karen Kaiser Kempf 
recommend  Recommended
a year ago

Very personable and nice selection 

Business response:

Hi, Karen Kaiser. Thanks for the compliment! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Steve Barber's profile image
Steve Barber 
recommend  Recommended
a year ago

Customer service is awesome and selections are classic!!! 

Business response:

Hi, Steve. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Joseph Vincenza's profile image
Joseph Vincenza 
recommend  Recommended
a year ago

Michelle was very helpful, found something lovely within my price range. I brought it home, my wife loved it, so yes - highly recommend! 

Business response:

Hi, Joseph. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Kristopher Steven Williams's profile image
Kristopher Steven Williams 
recommend  Recommended
a year ago

It was awesome! They immediately approached me the moment I walked in. They were very helpful in my purchase. I would highly recommend them. 

Business response:

Hi, Kristopher Steven. We are thrilled to learn that you had a positive experience with us! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Aya Embury's profile image
Aya Embury 
recommend  Recommended
7 years ago
O'mega Masden's profile image
O'mega Masden 
recommend  Recommended
7 years ago

The staff is amazing and provides great customer service. They're very patient and helpful and you don't feel pressured to make an immediate buy. They also work within your budget. I went to a few other jewelers when i was looking for an engagement ring and was chased off each time either by unfriendly service or hidden fees and charges. Ashcroft & Oak is upfront and honest. My fiancé loves her ring and I am beyond happy with the quality of service I was given. We will return to get our wedding bands from them as well. I wou... read more

Frequently asked questions about Ashcroft & Oak® Jewelers

How is Ashcroft & Oak® Jewelers rated?

Ashcroft & Oak® Jewelers has a 4.9 star rating with 210 reviews. 

When is Ashcroft & Oak® Jewelers open?

Ashcroft & Oak® Jewelers is closed now. It will open on Wednesday at 11:00 a.m.