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Asher Point Independent Living of Montgomery
- Retirement Homes
- Montgomery, AL
About this business
Location details
5801 Eastdale Dr, Montgomery, AL, 36117, United States
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It was a great tour of the community. The community sales leader ([name removed]) was awesome. She made us feel comfortable and relaxed in making this decision. She took the time to listen to our needs. When we left we felt like we had a new friend. We met other stuff members them were very friendly. The community estates was a beautiful facility. It has so much to offer, the apartment, activities, and amenities. I would recommend it highly.
The staff was very friendly and [name removed] who provided the tour, did an excellent job. It was my first experience looking at a facility for my mother and they answered all my questions and made the whole experience very pleasant.
Business response:
Hi Benjie, thank you for taking the time to share your feedback! We are happy to hear that you were able to come tour our community and that our staff was able to answer your questions. We know that it is a big decision when looking for your loved one. If you have any further questions or need any additional information on our community, please do not hesitate to reach out to the local team, they are here to help in any way they can. Thank you
The community does not have anyone there after 5 pm witch we understand. communication could be better it is very hard to get ahold of staff. I would like to receive an email with updates once a week. My loved one is very happy here and they have been very good to my loved one.
Business response:
Hi there, thank you for taking the time to rate and review our community. We appreciate you sharing this feedback, as we are always looking for ways to improve for our residents and associates. We do send out email communications frequently, so please contact the community directly to ensure that you are added to that communication list. Thank you
Eastdale Estates was her only option but it has been a good experience so far. I was nervous putting her someplace but she has made friends with people who have similar care needs and that has really helped her spirits a lot. The meals here are chef prepared, he has been here for years and she enjoys the meals. A couple if the things have not been happy with communication, I called corporate and they forwarded my concerns to the facility which I had already talked to. Also they know our situation and they increased her rent ... read more
We chose this community because it was in a better location and it was independent living. The apartment that she is in is the smallest one, and it is really all she needs. They offer different sizes as well. The best part about the facility is the food. It is not just cafeteria food, it is chef prepared meals. We ate with her before COVID and it was very good and fresh, it impressed us quite a bit. I also love that she is able to interact with residents who are like her and she has made friends. I would recommend.
I’m very happy with how well the staff have managed to keep consistent safety measures in place during this pandemic. It changed so much about the residents’ daily routines, and staff seem to be doing the best they can. One issue worth mentioning is that the weekly apt cleaning was dropped to biweekly. That’s not often enough, especially for elderly people. Lots of accidents happen often. There has been a noticeable odor in the hallways coming from some rooms. I recommend either hiring more staff and go back to a weekly sch... read more
The staff seem to genuinely care for and know each resident and their needs pretty well. It is amazing to me how the managers and staff keep the residents and their families all straight. The chef has done a tremendous job in consistently providing safe nourishing meals and making special requests when possible. The only reason for not having 5 stars is I do think the place could use a little facelift and offer a few new activities once the virus has passed. Suggestions would be small gardening projects ( like repotting plan... read more
I came for a event and the activity lady was amazing along with the General manager making me feel welcome like family. The place was clean and everyone was happy. I would defiantly recommend this place to anyone looking for a home feel rather than a institution. The food was great.
I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. It was actually one of our favorite places that we had looked at in the area. The property was beautiful and they had a lot of great amenities available to all of the residents. I would have loved for my mother to live here but it was just out of our budget in the end decision.
Frequently asked questions about Asher Point Independent Living of Montgomery
How is Asher Point Independent Living of Montgomery rated?
Asher Point Independent Living of Montgomery has a 4.3 star rating with 144 reviews.
When is Asher Point Independent Living of Montgomery open?
Asher Point Independent Living of Montgomery is open now. It is open 24/7.