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Asher Point Independent Living of Montgomery

4.3

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5801 Eastdale Dr, Montgomery, AL, 36117, United States

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4.3138 reviews
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A Place For Mom Customer 
13 years ago

The staff at Eastdale Estates were warm, helpful and generous with their time. The visit was very useful for my mother to see what lifestyle is available for her future if she elects to reside at a facility like Eastdale Estates. 

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Anonymous 
a year ago

We have not had good experiences with the cleaning staff that is supposed to clean the personal room. They recently made some changes in the food department, so will wait to comment there. As far as value for the money, just a short while back, they put a note on the door for all the residents without any discussion that the monthly rate would be increased by $[removed]/month. This is an absurd amount to increase all at once, in my opinion. 

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anonymous 
3 years ago

I would never put my loved one here based off of our tour experience. Right when we walked in it smelled of urine. No one was at the front door to greet us and we just walked right in. We were walking around the facility and no one stopped to question us. I had to stop a staff member and they were just not personable or professional. We left within 5 minutes and knew this was not the place. 

Business response:

Thank you for taking the time to share your feedback. This is not the experience we want any of our guests or residents to have. I’ve shared your comments with the General Manager and Regional Vice President so they can look into this situation. It’d be helpful to us if we had some more details about when you visited. Can you email us at CustomerService@AtriaSeniorLiving.com? 

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Anonymous 
4 years ago

I would tell them not to go here. The community is liars. They don't speak the truth. The community told me one thing and then another thing happened. My loved one is a wonderer, and the community stated the community was secure. They allowed me to speak to the nurse on staff to give me reassurance on my concerns, and that it would be fine for my loved one. My loved one was able to leave the community on three different occasions. The police had to be called three different times to find my loved one. 

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B. B. 
4 years ago

I would recommend you look elsewhere. My room hasn't been cleaned in a month. They can't keep good people, the bookkeeper just quit after about two months. With all these changes it has to be management. It seems like the staff are leaving quickly. The food is atrocious . If I didn't purchase my own food, I would go hungry. The beef is pink in the middle. The tuna fish salad is awful. The food quality has dropped drastically. If I could move I would move. The chicken salad was like room temperature. The items I ate for lunc... read more

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N/A 
5 years ago

This place is suppose to serve three balanced meals. The food is bad, bad, bad. Tiny servings and if you want to be malnourished go there. Complaints have been made to the director with no avail. Corporate office, well, you can not find there phone number. These people are suffering, please if someone is reading this that can help please do so. I consider this an emergency. 

Business response:

Hello, we appreciate you taking the time to share your feedback on our community. We take these kinds of complaints very seriously, and would like the opportunity to speak with you further to see how we can help. Our team is happy to discuss with you and see where and how we can make any adjustments needed. Thank you 

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Tom 
11 years ago

The staff is very friendly, they have been really good, and very easy to work with. The food itself is okay, the food service is not consistent, there should be four or five things on the plate or pudding with it, and something will get left off, and it's a continual problem. In the hallways, the people in their rooms are allowed to smoke and it seeps out into the hallways and smells like smoke. We chose them because they were able to take both parents even when one having dementia. 

Frequently asked questions about Asher Point Independent Living of Montgomery

How is Asher Point Independent Living of Montgomery rated?

Asher Point Independent Living of Montgomery has a 4.3 star rating with 138 reviews. 

When is Asher Point Independent Living of Montgomery open?

Asher Point Independent Living of Montgomery is open now. It is open 24/7.