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Ashley HomeStore
- Retail
- Moncton, NB
About this business
Location details
79 Wyse St, Suite 250, Moncton, NB, E1G 0Z5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Excellent service and experience. I downsize and was looking for the perfect sectional to fit my new space. Andy and Jessica provided amazing, friendly, knowledgeable, professional service who certainly made my purchase very successful and I meeting my needs and budget! Thank you, very happy with my purchase *** ***** ****** ********* *** ***** *** ****** ***** ***** *** *** *** **** ** ******* ** **** **** **** *******
Business response:
Thanks for the review! We are so grateful for your feedback. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Your opinion is valuable to us and helps us shape everything that we do. Please visit us again and enjoy your purchase!
The store has a wide selection of furniture for every budget. On line there is a service rep to help. It’s an easy shopping experience all around .
Business response:
Hi Tara, thanks for the review! We are so grateful for your feedback. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Your opinion is valuable to us and helps us shape everything that we do. Please visit us again and enjoy your purchase!
Most of their stuff was not our taste or way too pricy, but in the end we did manage to find a good deal on something we liked. So the long term quality of the item remains to be seen, but we are optimistic that it will hold up well. It seemed better quality than most of their items. Staff was good, gave us space but remained avaliable for questions. So not pushy or too distant and unavaliable. Just the right combo for our needs.
Business response:
Hi Victoria, thanks for the review! We are so grateful for your feedback. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Your opinion is valuable to us and helps us shape everything that we do. Please visit us again and enjoy your purchase!
The Staff person that I dealt with was very helpful.
Business response:
Hi *****, thanks for the review! We are constantly hard at work doing everything we can to deliver high-quality experiences and products to every one of our customers. We look forward to serving you again!
Our buying experience was flawless. Addy (Winnipeg Location) helped us narrow down our options and provided us all the necessary information. We will definitely come back to Ashley’s for our future furniture needs.
Business response:
Hi Sameer, thanks for the review! We are so grateful for your feedback. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Your opinion is valuable to us and helps us shape everything that we do. Please visit us again and enjoy your purchase!
Ali our Salesman was extremely helpful and very friendly. Management as well were exceptionally easy to deal with. Overall very pleased with everything. Five stars because they earned it!
Business response:
Thanks for the review! We are so grateful for your feedback. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Your opinion is valuable to us and helps us shape everything that we do. Please visit us again and enjoy your purchase!
If it was possible to leave no stars I would. It's been 6 weeks and 4 separate cancelations. I've paid for the furniture and they have yet to deliver it! I was told it was in stock yet NOTHING. I have made 4 appointments and each time they canceled! Never again will I purchase from this company or their parent company *********
Business response:
Good afternoon, we are sorry to hear of your concerns with your purchase. We would like to look into this for you but were not able to find a purchase with the information provided. Can you kindly contact us directly at *************** We would be happy to reach out to our supply chain team to help with receiving your order. Thank you!
Furniture was originally purchased at this store. The warranty process to get parts replaced has been nothing short of infuriating. Between phone calls that get referred to live chat and vice versa, it has been MONTHS to come to a resolution and we still have not come to one. The furniture is in very well used condition and we are well within our rights to use the warranty that was offered and paid for. The hoops required to jump through, multiple appointments to fix simple issues, as well as cancellation of the appointments... read more
Business response:
Hi, I would like to better understand your concerns but was not able to find your contact details. Can you please reach out to me directly at ************ *** ****. thank you!
Purchased Larce couch Feb 10th, 2025. I got it at the beginning of March. The April chaise lounge was sunk in after 1 month. A representative came out and changed cushions on all pieces. They said if the 5-year warranty is not taken, lesser cushions are given instead of the high-density cushion. I had a couch for 10 years, gave it to my son as it was still in great shape and he needed a couch. It was a couch from *** ******still in better shape than this couch. The cushion was replaced with medium grade, as we didn't pay for... read more
Business response:
Hello, Please accept our sincere apologies for any service delays or issues you have experienced. We understand how frustrating this can be and truly regret any inconvenience it may have caused. At this time, I am unable to access your account in our system. To ensure we can properly review your situation and assist you further, please contact us directly at 1-800-737-3233 so we can discuss the matter in detail and work toward a resolution. We appreciate your patience and look forward to resolving this for you.
Frequently asked questions about Ashley HomeStore
How is Ashley HomeStore rated?
Ashley HomeStore has a 4 star rating with 773 reviews.
When is Ashley HomeStore open?
Ashley HomeStore is open now. It will close at 5:00 p.m.