Ashley HomeStore's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ashley HomeStore

4.9

About this business

ABOUT THE STORE Here at the Ashley HomeStore in Pittsburgh, PA we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. Our furniture store boasts a positive and friendly environment, with great customer service and one of the largest mattress selections in the area. We have been your go-to furniture and mattress store in Pittsburgh, PA since ... read more

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.93,818 reviews
Select a rating
GLENDA A.'s profile image
GLENDA A. 
2 years ago

I can't wait to get my new stools for my kitchen. The service was excellent. Rachel was quick, efficient and kind. 

Business response:

Hi Glenda, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

NANCY D.'s profile image
NANCY D. 
2 years ago

Another great experience from the store. Winston helped us... 

Business response:

Hi Nancy, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

LEE B.'s profile image
LEE B. 
2 years ago

Sales rep was awesome!!!! 

Business response:

Hello Lee , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

KRISTIN M.'s profile image
KRISTIN M. 
2 years ago

Great customer service without being overly sales pitch feeling. 

Business response:

Hello Kristin, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

KAREN L.'s profile image
KAREN L. 
2 years ago

We had a wonderful experience. We bought a dining set with 6 chairs. Our salesperson Tim S. was very helpful and knowledgeable. We have many other projects going on and we will definitely be back and definitely ask for Tim when we come in! 

Business response:

Hi Karen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

TRICIA F.'s profile image
TRICIA F. 
2 years ago

Despite a missing power cord, and a large scratch in the table (noticed right after the delivery team left), they were very professional and kind. Thank you. 

Business response:

Hi Tricia, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

PATRICIA W.'s profile image
PATRICIA W. 
2 years ago

I have shopped and purchased previously with your company. Like the selections available. My one contention is that each time I purchased products I actually had to look for a sales person to complete the deal. Didn’t have anyone approach me as I walked around. I had to approach the service desk to get assistance. Other than that my experience with delivery, quality and repairs when needed were handled efficiently. 

Business response:

Hello Patricia , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

DENISE R.'s profile image
DENISE R. 
2 years ago

My sales associate was wonderful! Tim Secreto was knowledgeable, attentive and pleasant to work with. I would go back o Ashley’s because if him. 

Business response:

Hello Denise, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

SUSAN M.'s profile image
SUSAN M. 
2 years ago

Megan was an excellent salesperson. Very knowledgeable without a hard sell. Found quality pieces at a great price. 

Business response:

Hi Susan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley HomeStore

How is Ashley HomeStore rated?

Ashley HomeStore has a 4.9 star rating with 3,818 reviews. 

When is Ashley HomeStore open?

Ashley HomeStore is open now. It will close at 8:00 p.m.