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Ashley HomeStore
- Furniture Stores
- Pittsburgh, PA
About this business
ABOUT THE STORE Here at the Ashley HomeStore in Pittsburgh, PA we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. Our furniture store boasts a positive and friendly environment, with great customer service and one of the largest mattress selections in the area. We have been your go-to furniture and mattress store in Pittsburgh, PA since ... read more
Location details
7215 McKnight Rd, Pittsburgh, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The experience was ok. We already knew what we were looking for and felt like we had little privacy to discuss our decision as we we constantly being asked questions by the sales person. We expressed we needed to talk stuff over in order to make a decision but the sales person kept asking us other questions about our personal life and not giving us room. The other funny part was the sales person said there was no way for us to look at the furniture we wanted to see in person. Luckily we decided to go to see the couches in th... read more
Business response:
Hello Daniel, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
The whole experience was wonderful. Arlene listened to what I was looking for and took a lot of time helping me find the perfect love seat and recliner. She explained all about the furniture construction, fabric and care. I will definitely be returning to Ashley Furniture for my future needs!
Business response:
Hi Jan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Just what I was looking for
Business response:
Hi Linda, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Thorough explanation of everything throughout the process. Knowledgeable staff.
Business response:
Hello Ryan , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Maryanne the sales lady was very helpful and knowledgeable! I am excited to receive my furniture!
Business response:
Hello Robin, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Our sales representative Steven Arnold was excellent. He was very pleasant and professional. He made the sales process non stressful. He even took my calls on his day off work. Loved his refreshing personality. However, the customer service rep I spoke to regarding our delivery was not helpful or friendly. So far we love the reclining sofa and chair. Thanks for everything!
Business response:
Hi Stacey, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Very professional Winston very courteous
Business response:
Hi Joseph, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Quick and painless
Business response:
Hello Matthew , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
I knew what I wanted. I purchased 4 Ashley recliners this summer and LOVE them. The quality is superb. The comfort is phenomenal. So when I decided to shop for a sleeper sofa there was no contest. Ashley had exactly the perfect one to go with my recliners And expected delivery time is amazing. Thank you Rich.
Business response:
Hello Helen, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Frequently asked questions about Ashley HomeStore
How is Ashley HomeStore rated?
Ashley HomeStore has a 4.9 star rating with 3,763 reviews.
When is Ashley HomeStore open?
Ashley HomeStore is open now. It will close at 6:00 p.m.