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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,378 reviews
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JESSICA R.'s profile image
JESSICA R. 
3 years ago

Melissa was kind and patient with me! Helped answer all questions I had, and walked me through everything! 

Business response:

Hello Jessica , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

JOAN A.'s profile image
JOAN A. 
3 years ago

Was able to get the necessary items that I needed before Thanksgiving. only concern is the calls I am to receive for delevery. The birdeye web site was not working when I received a message one the phone. I would prefer direct phone calls for the confirmation 3 days prior and for delivery. just concern seeing our phone and internet were out for the past few days due to the rain but my cell phone worked. Thank you 

Business response:

Hello Joan, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

BECKY C.'s profile image
BECKY C. 
3 years ago

Great customer service from Billy. Fast delivery. Love my couch 

Business response:

Hi Becky, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

BOB K.'s profile image
BOB K. 
3 years ago

Excellant. Sales associate was well informed and very efficient. 

Business response:

Hello Bob , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

SHARON W.'s profile image
SHARON W. 
3 years ago

Excellent sales associate. Helpful and kind! 

Business response:

Hello Sharon, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

ANDREW S.'s profile image
ANDREW S. 
3 years ago

Knowledgeable, understanding and gave us our time to look around 

Business response:

Hi Andrew, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

JOHN Z.'s profile image
JOHN Z. 
3 years ago

Excellent service 

Business response:

Hi John, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

DAVID M.'s profile image
DAVID M. 
3 years ago

Are host Nancy Welsch made our shopping experience very satisfying. Her knowledge of the products was top notch and she put us at ease during our conversation. We would buy from her again! 

Business response:

Hello David , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

FRANCESCO D.'s profile image
FRANCESCO D. 
3 years ago

One of the greatest experiences to date. Friendly not pushy sales staff. 

Business response:

Hello Francesco, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,378 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.