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160 Tunnel Rd., Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed | 


I could not have had a better exam, and the staff all kind and friendly but also professional. The exam equipment is the latest. I was able to see a clear photo of my teeth, and staff clearly explained everything. I left knowing the priority of remedial treatment for each tooth and having made my own decision about how to proceed.


Megan is unbeatable! She has knowledge on how the entire office runs; especially, insurance! You know you are taken care of when Megan is helping you out! Thank you, Megan!


Let me say I hate the dentist. The group at Aspen help me to feel comfortable at ease and like family. There listen to what I had to say and was patient and gentle with my care. I recommend them for all your dental needs. And yes they even took the time to file both my insurance most dentist will only file one and leave the rest to you to handle. They all discount and coupons to help with cost.


I got into my appointment on time. The staff was welcoming and professional. The dental assistants were neat organized and carried themselves well.


I had an emergency today with TMJ which is very painful but the Asheville office worked me in before my appointment time and did all x-rays needed to eliminate any cavities. TMJ is very hard to address and it was explained in detail and I was given a referral to a TMJ Specialist and told to take over the counter pain relief which made since. It was explained what I needed with oral hygiene made a payment plan and thought I was treated very professionally by all personnel. I was in pain and treated with respect and cauti... read more


Great experience! The patient card coordinator was very helpful finding the right plan for me. The staff is great and very kind!
Business response:
I'm glad to hear it was a pleasant experience, Brieley! Thank you for your kind review. - Mitch, ADMI


I have good dental insurance. I acquired a Care Credit card to pay nearly $10k for dental work at Aspen. On my first follow up visit to see how my new bridge was working out I was told I owed a $216 copay. This on top of having just paid an outstanding balance on my account. This practice seems to be in the business of squeezing as much money out of their patients as possible. I told them I was not paying another cent and am actively looking for a new dentist. Perhaps, you might think, I am the outlier here and my situat... read more
Business response:
We're truly sorry to hear you're experiencing trouble, Chris. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team


They pushed me to remove all my upper teeth and leave 8 in the bottom jaw. Worst decision I've made.. I do not feel anymore confident with a hunk of plastic shoved in my mouth.. not only the feeling is horrible the temp set im using is poorly fitted. I have to use so much glue to hold the top plate in after 6 different refiting attemps. They still sag and canter side to side. My bottom partial has broken 2 times while eatting soft food. The first set of extractions they did almost killed me. I had to go to mission hospital ... read more
Business response:
Joseph, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team


Extracted the wrong tooth, left me with fillings that had to be redone by another dentist. Do not trust aspen dental with your dental health. Staff were friendly, but I fully regret putting my trust in this place and don't want to see anyone else do the same thing.
Business response:
Nick, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team
Aspen Dental - Asheville, NC has a 4.3 star rating with 639 reviews.
Aspen Dental - Asheville, NC is open now. It will close at 5:30 p.m.