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Aspen Dental - Dunwoody, GA
- Dunwoody, GA
About this business
Location details
4718 Ashford Dunwoody Rd St400, Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Natalye and staff were perfect! She was such a GEM! Made me feel comfortable and everything was very pleasant! I would recommend Aspen Dental Dunwoody over any other dentist office!
This was my first visit and Lashae was phenomenal. I am awlays weary about the dentist and she made me.so comfortable. Kessie was patient and detailed. It was a very good visit.
Overall experience was 10/10. Very straight forward with treatment explanation and expectations. Dr. Mutune and assistant Jahmeria shared much insight on how my root canal procedure will go. Will be returning for future work.
Their billing department is terrible, the over charge and then blame your insurance for not covering anything, when they put the billing code wrong, and they refuse to change it
Business response:
We’re so sorry to hear about the trouble you're having, Barbra. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
I read the bad reviews but needed a dentist asap so I made an appt. Went in with tooth pain and left with tooth pain. Many x-rays, visit by a hygienist, and Dr finally saying I should go see my last dentist to fix the issue. What a waste of time and money.
Business response:
We're very disappointed to hear this, John. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Wait times are completely ridiculous two plus hours even with an appointment ?!wouldn't recommend this location
Business response:
We're truly sorry to hear this, September, and we understand your frustrations. Thank you for taking the time to share your feedback, it’s invaluable to us. Please know that we’ve read your review and will be addressing your concerns with the team in Dunwoody, with a continued focus on improving the experience for our patients moving forward. -The Customer Service Team
Please avoid Aspen Dental at all costs, especially the Dunwoody location. In June 2024, I had a wisdom tooth removed by Dr. Michael Hall, DMD, and was left with permanent nerve damage to my tongue. Despite reporting the numbness shortly after surgery, I was repeatedly brushed off and told to "wait it out." Months later, after multiple visits and unhelpful advice, Dr. Hall finally referred me to a specialist--one who doesn't take insurance and charges tens of thousands of dollars out of pocket for treatment. Even after I exp... read more
Business response:
We are sorry for any trouble you're having, Marissa. We have passed your message along to the management team, so they can address your concerns.
This is a horrible facility. They are very unorganized to be such a big group. I went in for a visit at their Dunwoody location and was told I needed a root canal and a crown and also a crown for another tooth. I was advised I would have to pay for the services before they would even schedule me to do the root canal and crown. They wanted to charge me upfront for everything but I refused I told them I would schedule visits as I go and pay for them. I told the lady at Dunwoody I absolutely could not do a day she was tryi... read more
Business response:
We are very sorry to hear this, Kimberly. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Dunwoody. If you would like to speak with them in the future, please let us know.
I arrived at this dentist office at 11:20 AM and there was a sign on the front door saying out to lunch will be back at 1 PM. REALLY!!! Office staff gets an hour and a half for lunch ?? Promise As soon as I entered the front door of this establishment, it was a turn off because the three unprofessional young ladies that were at the reception desk. One of them had A funky, green army jacket on with her hair, real messy And like the other two she just looks sloppy. I requested an appointment with the dentist that is listed on ... read more
Business response:
I'm sorry that you didn't have a positive experience, Joe. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather
Frequently asked questions about Aspen Dental - Dunwoody, GA
How is Aspen Dental - Dunwoody, GA rated?
Aspen Dental - Dunwoody, GA has a 3.9 star rating with 605 reviews.
When is Aspen Dental - Dunwoody, GA open?
Aspen Dental - Dunwoody, GA is closed now. It will open at 8:00 a.m.