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Aspen Dental - Albany, OR
- Albany, OR
About this business
Location details
1290 Geary St SE, Albany, OR, 97322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They seem nice at first to keep you coming back, but They give you the run around, call you in when it’s supoosed to be a different patient being called in, say they’ll call back but don’t, don’t care that you’re in pain, didn’t get any type of pain reliever after getting a tooth pulled, and the stitch ended up coming out. I have really bad anxiety when it comes to the sounds of cracking and crunching when they pull teeth, and they would not put me under. Definitely will never be going back. Piss poor service.
At first it was fine (while you’re considered a new patient). First checkup I had to get a filling, they weren’t available to do it for three months. After I got my filling and the numbing wore off I have been in so much pain! I can’t eat or drink anything hot on the tooth or the pain shoots straight to my jaw. Called twice for an appointment and the receptionist said she would speak with a dr. Waited weeks and never got a response either time. Finally called on Friday and they said I could come in Monday and check in at 8am... read more
At first it was fine (while you’re considered a new patient). First checkup I had to get a filling, they weren’t available to do it for three months. After I got my filling and the numbing wore off I have been in so much pain! I can’t eat or drink anything hot on the tooth or the pain shoots straight to my jaw. Called twice for an appointment and the receptionist said she would speak with a dr. Waited weeks and never got a response either time. Finally called on Friday and they said I could come in Monday and check in at 8am... read more
Seriously the worst dental experience I have ever had. If you need your teeth cleaned it’s ok, but for any other work I would highly recommend spending your money elsewhere. Aspen dental hired a “temp” by the name of Michael Neish and he completely botched 2 of my front crowns that I paid for up front. The dentist that bought this practice attempted to fix them but now I am in excruciating pain and have been since this all stated a year ago! I have had to cancel or reschedule appointments, the first time was due to being 8 w... read more
The personnel there make a normally uncomfortable experience comfortable; and, if you have any other problems, they will attempt to help solve them .
Business response:
I'm so glad that the team helps to put you at ease and helps you have a positive experience. Keep smiling, Sheila! - Emily, ADMI
My mother was charged for dentures that came without the back 4 teeth. The doctor had the audacity to tell an 81 year old woman it was because she had a small mouth. Are you kidding me? Almost 4k for this ignorance.
My mother was charged for dentures that came without the back 4 teeth. The doctor had the audacity to tell an 81 year old woman it was because she had a small mouth. Are you kidding me? Almost 4k for this ignorance.
Business response:
Hi Lee, I'm sorry you and your mother haven't had a positive experience. Patient satisfaction is very important to Aspen Dental practices. Please call our team at 1-866-273-8606 so they can help address your concerns, and encourage your mother to call as well. - Emily, ADMI
I would like a dentist who has time to talk, and listening to your worries. This was my first bad experience with this Office. Hopefully he was just booked with too many appointments and not his normal bedside manor .
Business response:
We value your feedback, Ryan. Please let our Patient Satisfaction team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
7 mins late. And they cancelled all 3 appointment we had. I offered to pay late charge and/Or forgo my appointment and keep my kids but the front desk lady took it personal that we were late and had attitude. They were willing to lose 3 appointments over 7 mins.
Business response:
I'm so sorry to hear this, Nikee, and I can certainly understand your frustration. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Frequently asked questions about Aspen Dental - Albany, OR
How is Aspen Dental - Albany, OR rated?
Aspen Dental - Albany, OR has a 4.1 star rating with 877 reviews.
When is Aspen Dental - Albany, OR open?
Aspen Dental - Albany, OR is closed now. It will open tomorrow at 7:00 a.m.