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Aspen Dental - Brighton, MI
- Brighton, MI
About this business
Location details
8379 W Grand River Ave, Brighton, MI, 48116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I’m not one for writing reviews but I went in for back tooth pain as an emergency visit because my normal dentist was closed. I have always had wonderful teeth. No cavities, no braces, all my wisdom teeth are still in and strong so this tooth pain was a surprise. When I got there they took a whole hour of just almost choking me with X-rays then I was told I needed to get a tooth removed and I have four cavities… my sirens in my head where going off like crazy. I denied any work done and suffered with the pain another three o... read more
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -Dawn
If I could give zero stars, I would. My daughter had a new patient appointment scheduled for 3:15 PM. Office staff confirmed via phone last week and received text reminder this morning. Sat in the waiting room for a full hour and got sent home without being seen. Overbooked and couldn’t accommodate the appointment. Rude and unapologetic. What a complete joke and waste of time. Get it together, Aspen. Will never return and will not recommend to anyone, ever. Terrible!
Business response:
I am very sorry to hear this, Leslie. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Brighton. If you would like to speak with them in the future, please let us know. - Garlen
purchased new dentures and the front tooth keeps falling off yhe plate. lab tech expects you to walk around a few days until they can fit you in??? ? and take another day off work?? Unbelievable
Business response:
I'm really sorry for any trouble you're having, Holly. I'd be happy to make sure that the team in Brighton, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
it been a week and my teeth still hurt u guys made my gums blood for 3 day still having trouble eating got a canker sore from u guys. I told my doctor office about u guys everyone at big lot's by my house everywhere I go am letting people know and family member.
Business response:
I'm really sorry to hear that, Sarah. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
Terrible customer service, not to mention the constant DRAMA within the office amongst the staff.
Business response:
I'm sorry to hear that, Linda. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Worst experience of my life!
Business response:
I'm really sorry to hear that, Tara. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
RecommendedVery friendly staff an very helpful Highly recommend them!!
Business response:
We’re happy to know you had a great experience, Andy. Thank you for sharing! -Julie, ADMI
RecommendedI called at 9:45 am with tooth pain and was in a chair by 11:15 same day. Had to have it extacted, was in and out. 👍
Dental neglect, fraud, i have a $12,000 bill sitting on me to fix everything they did wrong! I have broken teeth, tooth decay, was put under anesthesia to get my “wisdom teeth out” last year when last week i went to a new dentist AND MY WISDOM TEETH WERE INFECTED!!!? Whatever you do don’t go here it’ll cost you in the long run including a big headache!
Frequently asked questions about Aspen Dental - Brighton, MI
How is Aspen Dental - Brighton, MI rated?
Aspen Dental - Brighton, MI has a 4 star rating with 681 reviews.
When is Aspen Dental - Brighton, MI open?
Aspen Dental - Brighton, MI is closed now. It will open at 8:00 a.m.