Aspen Dental - Bullhead City, AZ's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Bullhead City, AZ

4.4

About this business

Location details

3650 Frontage Rd, Bullhead City, AZ, 86442, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.4618 reviews
Rick M.'s profile image
Rick M. 
rating
5 months ago

This place is a total sales scam. I felt like I was at a bad timeshare presentation. My wife and I recently moved to the area and have always taken good care of our teeth and we've seen our Dentist out of AZ every six months for the last 10 years or so. They've never mentioned anything about periodontal disease. We go to this place and all of a sudden both my wife and I are diagnosed with periodontal disease with treatments every three months and thousands and thousands of dollars. We were shocked. Thank God, we got a second... read more

Business response:

Hi Rick, thank you for taking the time to share your experience with us. We understand that our proposed treatment plan did not align with your expectations, and we respect your decision to pursue the care that feels right for you. Our recommendations are always based on what will best support long-term oral health, and we’re committed to providing transparent information so patients can make informed decisions about their care. If you ever have questions or need additional support in the future, please don’t hesitate to r... read more

Beverly S.'s profile image
Beverly S. 
rating
10 months ago

This was the worst experience I've ever had at a dental office. They told me one price for my crown and billed on top of what they told me. My dentist was on vacation some other was filling in did the crown prep wrong. When she came back My dentist assured me no additional charges to redo the prep and order the new crown. When it came it was the wrong color, a front tooth by the way, they had to send it back wait another 3 weeks!!! Then they tacked on additional charges, I started making payments and they sent it to collecti... read more

Business response:

We’re so sorry to hear about the trouble you're having, Beverly. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team 

Beverly S.'s profile image
Beverly S. 
rating
a year ago

The billing is not accurate. I was given a quote of what I would be charged and then after receiving the services they added on charges of $600 that I was not aware of nor was discussed before I was billed. At this same time they put the codes in twice so I was double billed before I caught it and they had to remove one of them. Do not trust this place and what they say beware.!!!! 

Wendie C.'s profile image
Wendie C. 
rating
a year ago

I am so afraid.....would absolutely not recommend at all...wasn't hurting until I went there.. nor did I have a chipped tooth 

Business response:

Wendie, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team 

Katie C.'s profile image
Katie C. 
rating
a year ago

Horrible experience with Billing. In 3/2025 I went in for a cleaning and was told I had a balance of $503 from a denture I got in approx 8/2024. I'm on Medicare and a fixed income. I would never get a denture if it cost me. I was never told about the $503. When I questioned the charge someone in the office looked from her position and said because I got because a more expensive denture. I have been disputing this charge since 4/4. I called billing today and was told my case was closed because the office manager left a voicem... read more

Business response:

We are really sorry to hear this and can understand your frustrations, Katie. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Bullhead City, with an eye to improving future patient experiences. -The Customer Service Team 

Dee L.'s profile image
Dee L. 
rating
a year ago

Stay away from Aspen dental. I went in for top denture, they said my insurance covered 100% I made it clear that if it didn't I wouldn't be interested, so a month later I get the bill, they said they upgraded the type of denture so I have to pay for it. They lie and the rip off! 

Business response:

We're sorry to hear about the trouble you're having, Dee. The team would be happy to help with any ongoing billing concerns. Please reach out to us directly at 1-844-296-0187. 

Robert M.'s profile image
Robert M. 
rating
2 years ago

I wrote my entire story below but Basically, to sum everything up, do not go to Aspen dental in Bullhead city unless you want to pay to be tortured , be made fun of in front of your face and met with snotty attitudes. I understand people sometimes have bad experiences at places, but this was absolutely insane. Do not ever go to Aspen dental!!! I have been in horrible pain for the past five days with a tooth ache...I called Aspen dental and asked if they could pull my tooth for me. They assured me they could, and booked me ... read more

Business response:

We are very sorry to hear this, Robert. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Bullhead City. If you would like to speak with them in the future, please let us know. 

rachel g.'s profile image
rachel g. 
rating
2 years ago

Don't go to Aspen dental!. They told my that would fix her temporary denture and it breaks the minute she tries to chew then she went down there and they said she needed 200 to fix her denture, she gave them 200 to fix and it broke again,.Then she went down again and asked if they had her permanent denture ready and they told her they hadn't made it yet?? Then they said they would fix her denture again with a 200 charge? Not sure why they are giving her a hard time about her denture? She is disabled and lives on a part tim... read more

Business response:

I am very sorry to hear this, Rachel. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Bullhead City. If you would like to speak with them in the future, please let us know. - Garlen 

Lauren H.'s profile image
Lauren H. 
rating
2 years ago

My mom went here and she was told she had to clear up her gingivitis before they could do a deep cleaning. Then, after she did that, she went back and had nothing wrong and the dentist told her, "well I have to write something down." This place is a rip off, designed to screw over people and rob them. This is purely for profit and they see you as a walking dollar sign. They are not here to help, they are here to bleed you dry. My stepdad went and had the same experience of them writing down a bunch of "issues" that no denti... read more

Business response:

I'm sorry that the experience didn't live up to expectations, Lauren. Thanks for taking a moment to let us know about the experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather 

Frequently asked questions about Aspen Dental - Bullhead City, AZ

How is Aspen Dental - Bullhead City, AZ rated?

Aspen Dental - Bullhead City, AZ has a 4.4 star rating with 618 reviews. 

When is Aspen Dental - Bullhead City, AZ open?

Aspen Dental - Bullhead City, AZ is open now. It will close at 5:30 p.m.