This profile has been claimed by the business owner or representative.
Aspen Dental - Clarksville, IN
- Clarksville, IN
About this business
Location details
1116 Veterans Parkway, Clarksville, IN, 47129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband has had great service except for one time wasn't given time to numb. Everyone has been great.
If you need Emergency Dental Care do NOT use Aspen dental. 🦷 Even though their website says emergency procedures including broken teeth, they charge you $265 to later tell you that you have to come back to get your tooth, that is broken across the middle pulled. I guess I’ll be calling the dental school after the holiday. I asked if they had a temporary fix or what I should do about my pain and the office girl told me to take ibuprofen and Tylenol. Do not recommend for any type of immediate problems.
Business response:
I am very sorry to hear this, Dawn. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Clarksville. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
Both sets of parents have had multiple issues time after time. Aspen dental take advantage of the elderly.
Business response:
I'm so sorry to hear that, JN J Miller. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Rebecca, ADMI
Okonoboh Sydney is a DMD At Aspen in canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can... read more
1/1/2022 NO STAR REVIEW!!!! Worst dental experience ever!!! They could never get a good fit. One day I sat through 4 attempts to get an impression that worked, Lol...never fit right. I ordered top of the line dentures...they never fit after several adjustments. My dentures popped out every time I tried to eat. I downsized to the second tier, and four of the teeth fell out, and now the roof of the denture broke while eating an egg sandwich. Terrible quality!!! The office manager is quite clueless as well, and lies to your fa... read more
Business response:
I am very sorry to hear this, Alan. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Clarksville. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
You know the old saying: Burn me once, shame on you; burn me twice, shame on me. I wish I could say something nice about Aspen, but I can't. My first appointment a few years ago left me scratching my head. Why would they leave you sitting in the X-ray room for 45 minutes without so much as a heads-up on the reason for the wait? So I left. Today, I scheduled my appointment as early as I could, which was 8:15, because it's a full day. They even wanted me to come 15 minutes early to fill out the paperwork. I was on time at 8:15... read more
DISGUSTED and humiliated. waited 45 mins in the cold when the lobby was empty. They claimed my insurance had 'technical difficulties' and couldn't verify. Refused to even do a denture consult. I overheard a couple techs saying they were gonna do 'as little as possible' since it was Friday. the dentist didn't even introduce herself. Funny thing with the insurance was that I called a dentist close to home and they verified while I was on the phone with them not even 20 minutes after I left. I will NEVER use Aspen dental for an... read more
Business response:
Thank you for being in touch, Mark. The well-being of our patients is our priority, and we value your feedback. We will share your thoughts with our teams with an eye to always do what we can to improve the patient experience, but if at any point now or in the future you would also like to speak with our Patient Satisfaction team, their direct phone number is 1-866-767-0890. Be well. - Cindy ADMI
I went in for pain and was told tooth had to come out... No meds no nothing and didnt pull the tooth. Sent me home after trying to charge me crazy money up front after making another appointment to have my tooth pulled days later. I have great dental insurance an the price they quoted was ridiculous. Also wanted me to put a down payment of 1600.00 for future dental work. Unbelievable. Will NOT be going back
Business response:
I'm sorry that your experience didn't live up to expectations, Mary. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
My husband was sent here for an emergency extraction, scheduling office confirmed that they took his insurance. Got to office....not only did we have to wait over an hour, but they took him back and did the Xray without even confirming insurance first. My husband even asked if they would screen his insurance first...he ended up having to pay out of pocket for his xray. Very disappointed, do not recommend. They value money over good service and the health and safety of customers. Edit: My husband said the office was filthy. ... read more
Business response:
Stephanie, I'm very sorry to hear your husband's experiences did not meet expectations. I encourage you to reach out to our patient satisfaction team at 1-866-767-0890. They are available Monday - Friday, 9am - 1pm EDT. - Stephanie, ADMI
Frequently asked questions about Aspen Dental - Clarksville, IN
How is Aspen Dental - Clarksville, IN rated?
Aspen Dental - Clarksville, IN has a 4 star rating with 1,141 reviews.
When is Aspen Dental - Clarksville, IN open?
Aspen Dental - Clarksville, IN is closed now. It will open tomorrow at 7:00 a.m.