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Aspen Dental - Elkton, MD
- Elkton, MD
About this business
Location details
722 E Pulaski Hwy,Ste 102, Elkton, MD, 21921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Felt like a number not very friendly just did their job. Never addressed the issue really just gave me a print out what they were going to do n cost guess I’m old school u have a cleaning n they tell u what needs to b done
Business response:
I'm really sorry to hear that, Karen. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I made emergency appt. took 2 weeks to be seen. Then i get there and only got xrays done. They had no intention of working on my issues even tho i kept repeating why i was there. Had 2 hours of exams to only meet with office manager at end. To say I’m angry is an understatement. If I had known I would of just made appt elsewhere. Now im still in pain and leaving for trip on mon when appt was last fr. I feel they misrepresented themselves. I was clear what i needed. And what office has an emergency policy of you hav... read more
Business response:
Thanks for sharing, Doris! I’ll be sure to pass it along. –Ashlee, ADMI
oh by checking to if your fiance company gonna cover if not it a waste of time for them and you they walk off and leave you fir ,20 minutes at a time I was excited thought I was gonna be able to smile again I thought your prices were high but I agreed to the monthly payment and Bam denied really I drove a hour for that well I'm sure to tell everyone not to go there unless your pockets are fat tell that from the gate .thanks for wasting my time . unhappy customer
Business response:
Thanks for sharing, Robert! I’ll be sure to pass it along. –Ashlee, ADMI
I cannot say enough great things about the office Manager and the front desk receptionist.. girls even the assistant was very nice during this visit.. But the dentist was brutal and very unkind he had horrible bed side manner i felt like i was just a number in a butcher shop waiting to get butchered.. he was rough and not kind it was like oh well deal attitude.. it will be a week tomorrow 12/10/2019 my apt was 12/03/2019.. i have been dealing with the worst pain ever since this happened.. my first experience i had the most... read more
Business response:
Thanks for taking the time to let us know, Lynn. We appreciate and value your feedback. — Ashlee, ADMI
I gave this dentist a recommendation last year after I had a “positive” experience. However, I am not sure if there was a staff turn over but I would not take my dog to this office. They are rude on the phone and not very caring. I called because I broke a back tooth and they set me up for an appointment. When they day came for my appointment I started getting a cold, so I called and told them I needed to reschedule. They offered me an appointment the next day, which I reminded them I was rescheduling because I wasn’t feelin... read more
Business response:
I'm so sorry to hear that, Karen. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff so they can help address your concerns. You can reach them directly at 1-844-296-0187. - Emily, ADMI
https://www.pbs.org/wgbh/frontline/article/patients-pressure-and-profits-at-aspen-dental/ Read this PBS Frontline article before you go or sign anything! I had an appointment for what I thought was going to be a routine cleaning and dental checkup. What I got felt a lot like an estimate of services that were both incredibly overpriced and medically unnecessary. After two-and-half hours of my morning lost, I left without my teeth cleaned and a proposed plan of treatment that was going to cost me over $3000 out-of-pocket, a... read more
AVOID- new patients wait over an hour just to be seen, and my whole first experience took almost 4 HOURS and they did NOTHING other then waste my time. I was shopping around for a new dentist so I asked a few questions via phone calls. Apparently that's a problem with this place because the clerk wrote on my chart "asks a lot of questions may be a problem patient". Very unprofessional. Awful place.
Wish I could give a 0 . . . I wasted 2 hours of my time at Aspen Dental. I have a dental discount card that has codes and lists the amounts I'm to pay. Aspen was in my network. They were gonna charge me around $1200 for crown or $300 to pull. Not to mention the thousands of dollars of add-on items and a deep cleaning. Apparently everyone needs this deep cleaning or they won't perform any work. Yeah well that deep cleaning is $800-$1000 - just google Aspen and consumer affairs or read the lawsuits! I called my previous dentis... read more
It was a good experience staff was very helpful. Thanks
Business response:
We’re happy to know you had a great experience, LeShay. Thank you for sharing! I will be sure to pass it along. Tammy ADMI
Frequently asked questions about Aspen Dental - Elkton, MD
How is Aspen Dental - Elkton, MD rated?
Aspen Dental - Elkton, MD has a 4.3 star rating with 950 reviews.
When is Aspen Dental - Elkton, MD open?
Aspen Dental - Elkton, MD is open now. It will close at 1:30 p.m.