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Aspen Dental - Hazleton, PA
- Hazleton, PA
About this business
Location details
741 Airport Road, Hazleton, PA, 18202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely the WORST experience I’ve had with a dentist EVER. He was rude and all I heard him talk about with myself and other patients were “extracting”. He’s obsessed with pulling teeth. I thought a dentists first approach is to try to save the tooth? This guy was rude, unprofessional, and seemed to be annoyed that he had to work. He basically told me to have the teeth extracted or be in pain, so I left. I’ll get a second opinion from a REAL dentist. The front receptionist was wearing a crop top with see through leggings... read more
Business response:
I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Hazleton. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
The amount after all is said and done goes up after the initial visit. Price goes up and you are left paying the additional amount to finish the job.
Business response:
I'm sorry your experience didn't live up to expectations, Bernadette. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
COMPLETE WASTE OF TIME. Had an appt at 845, got xrays at 845 and then sat there until 10 waiting for what I was told would be my root canal that I told them on the phone I needed done ASAP. NOPE! Oh, it's your 1st visit, we can't do that today, but you need fillings, a cleaning and the root canal. We can schedule you. UNPROFESSIONAL idiots talking in the hallway, all around dirty place with old equipment. Do yourself a favor and find another place to get dental work!
Business response:
I am so sorry Kelly, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
RecommendedStaff was extremely pleasant. Dentist was best I have ever had. Did not even feel the needles go into my mouth. That has never happened before. Price quoted for the procedure was actually cut in half because of the dentist's skill. She made it a regular extraction instead of a complicated procedure as they had anticpated. Would go back again.
Business response:
I'm happy to hear that, Yvonne. Thanks for sharing! - Dawn, ADMI
RecommendedWhat FANTASTIC dental care. I went in with a denture I had tried to fix myself. I was expecting to buy new ones. To my Surprise. They did a GREAT JOB fixing my broken plate. Thanks so VERY MUCH Aspen Dental for taking care of me. The young man that helped me was, SO Wonderful and Professional with me.
Business response:
I'm happy to hear that, Midge. Thanks for sharing! - Dawn, ADMI
Do the work they bill you and your insurance for and stop charging in advance for a bunch of stuff they will never do. Fix your billing. Do what you say you are going to do and don't submit bills for procedures not performed. Highly unethical practice.
Business response:
I am sorry to hear this, Cathy. I will certainly pass this information along to management, and request you be contacted. Please call me at (844) 296-0187 ext. 201768, at your convenience if you wish to discuss further. — Ashlee, ADMI
This place was more of a hastle than anything! Was there for 3 hours and only got an x ray done with an exam. They didnt even clean my teeth! Then on top of it told me I needed all this work done including oral surgery... I have always taken care of my teeth always! I never even had a cavity! They scared me to the point I looked into financing through them in the event I decided to go through with it all. After consideration I decided not to go through with it because after a second opinion i found I didnt need to!! Come to ... read more
Business response:
I am sorry to hear the disappointment in your visit Shayna. If you have any questions or concerns, please call me at (844) 296-0187 ext. 201768. I will be happy to assist you. — Ashlee, ADMI
11/1 I had my first appointment with aspen dental in hazleton. I arrived at my appointment 15 minutes early like asked. Soon arriving I have the receptionist my insurance information and was told to have a seat. 1 hour goes by and as the room is still packed with people mind you people that have been waiting awhile like myself two men (different times) walk in. One seen a few minutes after showing up to their told he’ll see you at 3pm. A lady was reschedule then and then me as well. I have a tooth bothering me and also one I... read more
Business response:
I'm sorry to hear that, Kiersten. We value your feedback and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-844-296-0187 so they can help address your concerns. - Emily, ADMI
get beater theath there teeth is for the birds
Frequently asked questions about Aspen Dental - Hazleton, PA
How is Aspen Dental - Hazleton, PA rated?
Aspen Dental - Hazleton, PA has a 4 star rating with 854 reviews.
When is Aspen Dental - Hazleton, PA open?
Aspen Dental - Hazleton, PA is closed now. It will open on Monday at 8:00 a.m.