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Aspen Dental - Lakewood, CO

4.7

About this business

Location details

14255 W Colfax Drive, STE E, Lakewood, CO, 80401, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.7599 reviews
Christina J.'s profile image
Christina J. 
rating
2 years ago

No greeting, stood there with no help and when I asked the platinum blonde hair receptionist if I needed to check in was met with short, stone responses. Marisa was very nice and communicative on the procedures, but I was shocked whenever she was flossing for me that she didn't go right and left for each insert like all my past dentists have done and have instructed me to do. My hygienist (I forget her name, so sorry!) was super friendly, talkative, lax, and warm! I only wish she could have worked and talked simultaneously i... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Christina. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia 

Emilie H.'s profile image
Emilie H. 
rating
2 years ago

Great people! Had me feeling at home and a worker named Destiny was so kind! Highly recommending to everyone I know. 

Business response:

It's wonderful to hear you felt at ease with the Aspen Dental team in Lakewood, Emilie. Thank you for sharing your experience and praise! - Krista 

Johana L.'s profile image
Johana L. 
rating
3 years ago

Karla Domínguez is an amazing person, she helped the through the whole procedure and was very kind, understanding and patient, also very smart. 

Business response:

Thank you for sharing your praise, Johana! - Krista, ADMI 

Kenneth T.'s profile image
Kenneth T. 
rating
3 years ago

This is a new review on Aspen dental by Colorado mills mall. I had problems with the first set of dentures after having 6 teeth extracted. The staff at Aspen were great and the lady from Georgia ( I'm horrible with names) but she got me fixed up right. I will continue to use these folks for service and highly recommend to all my friends and family. Thanks again Aspen 

Business response:

Thank you for sharing, Kenneth! I hope you continue to have 5-star visits to the Lakewood office in the future. - Mitch, ADMI 

John W.'s profile image
John W. 
rating
4 years ago

I love this place best dental experience! I was a little apprehensive about going here at first from some of the reviews, but I figured why not it's a free exam. The staff is so nice the Dentist really explains treatment and the financing is really a great option. Will definitely be coming back. 

Business response:

Thank you for sharing, John! I'm glad you had a pleasant visit. - Mitch, ADMI 

Gary H.'s profile image
Gary H. 
rating
2 months ago

This facility is comprised of the rudest, most uncaring, uncompassionate people I've ever encountered. Their post says walk ins welcome. I was visiting out of state to attend my granddaughter's high school graduation. My temporary partial was causing irritation on my gum and I asked if there was anyone who could do a quick buffering on the area that was causing me pain, something that would take less than ten minutes. Without making eye contact with me they snapped they didn't do that type of service, and since I hadn't been... read more

Business response:

Hi Gary, thank you for reaching out. We understand we weren’t able to assist with your dental needs at this time. While we’re always happy to evaluate any concerns, treatment decisions can only be made after a full assessment by our doctor. Until then, we’re unable to guarantee what care may be possible. We appreciate your understanding, and we’re here if you have any further questions or need additional support. 

Karen C.'s profile image
Karen C. 
rating
8 months ago

I got my dentures from Aspen dental and I had to go back numerous times to get them so they fit right and didn't tear up my guns and hurt me. Years later i.e. now I need to get a new set of dentures and they told me they did not take Medicaid. That it was against the law, that is not true. Two other dentist I've been to since that's ridiculous. I told them even if they didn't take Medicaid, I would pay out-of-pocket, and they said it was against a lot to take somebody who had Medicaid dental 

Business response:

We regret to learn that your experience did not meet expectations, Karen. Please note that each Aspen Dental practice is independently owned and operated, and as such, office policies may vary. -The Customer Service Team 

Anthony R.'s profile image
Anthony R. 
rating
a year ago

Be prepared to have an issue with your visit. I have had multiple problems here, from not knowing how to bill my insurance correctly to canceling emergency appointments at the last minute 

Business response:

Hi Anthony, we're sorry to hear that your experience didn’t meet expectations. If you're open to sharing more details, we’d appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our Customer Service team at 1-844-296-0187. We're here to help. -The Customer Service Team 

Alondra R.'s profile image
Alondra R. 
rating
2 years ago

They over charged me for a dental cleaning, didn't tell me I was gonna get one of the services they provided me until after it was already done and had explained that I couldn't pay it at the time of the appointment. Also the main doctor's hands smelled really fishy. So do with that what you want. Not sure if he was just reusing his gloves or what. But it was gross. 

Business response:

I'm sorry that you didn't have a positive experience, Alondra. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Michelle 

Frequently asked questions about Aspen Dental - Lakewood, CO

How is Aspen Dental - Lakewood, CO rated?

Aspen Dental - Lakewood, CO has a 4.7 star rating with 599 reviews. 

When is Aspen Dental - Lakewood, CO open?

Aspen Dental - Lakewood, CO is closed now. It will open at 8:00 a.m.