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Aspen Dental - Lakewood, CO
- Dentists
- Lakewood, CO
About this business
Location details
14255 W Colfax Drive, STE E, Lakewood, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is just a review of scheduling. I had an appointment for cleaning on 11/13. I received 3 please confirm text messages leading up to the appointment. When I arrive i was informed that no one was going to be thee to do the routine cleaning. I am ok with canceling however no one bothered to let me know ahead of time. They have provided do provide great service - but this was just rude I put my morning aside just for this and no one could bother to let me know ahead of time, I wonder if they like it when patients are... read more
Business response:
I'm sorry that you didn't have a positive experience, Steven. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Consumer beware... Their philosophy and sales tactics are Up sale, Up sale, and Up sale. I went in for an emergency visit with a tooth pain of 10 of 10, 10 on the scale being the worst pain one could feel... and the advice was take over the counter aspirin... and take 125mg of amoxicillin. Setup an appointment for a root cannel. So, I need a root cannel therefore there must be pain involved? In fact, I was given an option of a partial consult or a full consult for my whole mouth, when I made it clear I was there for the pa... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Ron. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Rebecca, ADMI
DO NOT GO TO THIS DENTAL PLACE!!! My husband had a toothache, felt like tooth cracked and he was in a lot of pain. Aspen Dental was the only place that had same day appointment. We went and they took lots of X-rays and said the X-rays showed no crack but dentist could see slight one. She said there was no infection and we had to come back in two days to see another specialist because the tooth needed root canal and crown. She never did any tests or anything to the tooth just looked in his mouth real quick. We had to mee... read more
Business response:
I'm sorry that your husband's experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
My initial visit with Aspen Dental went fine. I had no problems in making an appointment online. I showed up, was greeted in a professional manner. I had no problems with them on 08/08/22. My follow up appointment was scheduled to be on 08/17/22. Everything was going as planned until I received a call informing that I needed to reschedule my appointment because the dentist was unavailable. This is when the SHIT hit the fan. I called Aspen Lakewood office 20 TIMES and was greeted by their answering machine which gives ... read more
Business response:
Hi Richard, We really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that your review has been passed along to our Customer Service team. They will be best able to address concerns with the team in Lakewood with an eye to improving experiences for others. Thank you. - Dawn, ADMI
After 2 bad sessions with them, they have said they will no longer work with me and are now trying to charge me for things that I never had completed or performed at any of their locations. If you only need basic cleaning they can get you taken care of, but if you need a repeating dentist that actually looks at your issues and symptoms and makes logical recommendations based on all data then they are not for you. They reminded me of Doogie Howser (the salts episode).
Frequently asked questions about Aspen Dental - Lakewood, CO
How is Aspen Dental - Lakewood, CO rated?
Aspen Dental - Lakewood, CO has a 4.7 star rating with 599 reviews.
When is Aspen Dental - Lakewood, CO open?
Aspen Dental - Lakewood, CO is closed now. It will open at 8:00 a.m.